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[Resolved] Can't start scan

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  • Plugin Contributor Kurt Payne
    Member

    @kurtpayne

    Hello,

    Have you tried disabling other plugins and reverting to the twentyfourteen theme and seeing if that resolves the issue?

    summertrove
    Member

    @summertrove

    Any alternative go that? Mine is a live site.
    I would lose all my widgets and settings if I do so am I right?
    Thanks!

    Plugin Contributor Kurt Payne
    Member

    @kurtpayne

    Two alternatives:

    1.) Create a copy of your site that isn’t live, and try to debug the problem on that copy. You can try setting up another WordPress on your provider and using a migration plugin (like wp-clone or duplicator). You can also try WP Stage Coach. It will let you set up a staging site for free. It’s currently in alpha, so they ask for help testing it and finding bugs.

    https://wpstagecoach.com/become-alpha-tester/

    2.) You can use the javascript console and developer tools in your browser to try and find any scripting errors that are happening and/or look for duplicate js/css files. Are there multiple copies of jquery-ui-[any version here].js loading? Etc.

Viewing 3 replies - 1 through 3 (of 3 total)
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