Cant sign in to my wordpress admin dashboard

  • Resolved sarahalexander

    (@sarahalexander)


    2 months ago

    HI, i cant get into my website admin dashboard, it states there is a critical error, help!!

    The exact words are : There has been a critical error on this website. Please check your site admin email inbox for instructions.

    There is no email for instructions

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • threadi

    (@threadi)

    2 months ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    Thread Starter sarahalexander

    (@sarahalexander)

    2 months ago

    Thanks so much, appreciate your help!

    It was a wordpress update issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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