• joerie1

    (@joerie1)


    My brother and I were trying to set up his blog and he accidentally started to install a theme. Very quickly, “install failed” showed up on the screen. But, it appeared in “Installed themes”. He clicked on it to see what would happen. Now, when we try to log-in the admin page, all we see is a blank screen. Can’t even sign in. Any help on this would be greatly appreciated. Thanks
    http://www.jeffrieves.com/wp-admin/index.php

Viewing 13 replies - 1 through 13 (of 13 total)
  • Heyroldswag

    (@heyroldswag)

    Here’s what I’ve tried after having the same error as yours.

    1) deleting extra spaces in wp-admin/admin-functions.php
    2) deleting spaces in wp-content/themes/[mytheme]/functions.php
    3) deleting spaces in wp-includes/functions.php, functions.wp-scripts.php, and functions.wp-styles.php
    4) looked for define(WP-CACHE in wp-config but I didn’t find that line anywhere
    5) backed up the whole wp-admin folder, deleted it from FTP, re-uploaded

    Thread Starter joerie1

    (@joerie1)

    Thanks, but how do I do any of this when I can’t even sign in?

    Joerie.

    Try other themes, already installed, then come back

    Thread Starter joerie1

    (@joerie1)

    I’m sure this is all great advice, but I don’t know how to put any of it into use when the log in screen is blank white. Am I missing something here?

    Heyroldswag

    (@heyroldswag)

    Thanks, but how do I do any of this when I can’t even sign in?

    Do you have a site hosting on another company? Or this is just a stand alone wordpress site? Because if you have one you can go to the back end of the server and check into the wordpress files.

    Thread Starter joerie1

    (@joerie1)

    It’s a Rapidpress site through Name.com.

    Heyroldswag

    (@heyroldswag)

    Well as checked, that is a webhosting company. Try to contact their support and ask on where to see the files on their webspace.

    Thread Starter joerie1

    (@joerie1)

    I did and this happened:
    ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.
    Cookies are enabled and I cleared my cache.
    FYI, my site comes up fine on the same computer.

    Heyroldswag

    (@heyroldswag)

    Heyroldswag

    (@heyroldswag)

    Try it on another browser, our reboot your router.

    Thread Starter joerie1

    (@joerie1)

    I’ll do that. Thanks.

Viewing 13 replies - 1 through 13 (of 13 total)
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