Title: Can’t setup
Last modified: August 5, 2020

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# Can’t setup

 *  Resolved [banzai7](https://wordpress.org/support/users/banzai7/)
 * (@banzai7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-setup-4/)
 * Removed the old version and reinstalled the latest app.
 * Although I can see “Live Chat” and “Getting Started” on the WP dashboard, I can’t
   make further detail changes, such as language options. Where and how can I make
   those changes?
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [wpdev3cx](https://wordpress.org/support/users/wpdev3cx/)
 * (@wpdev3cx)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-setup-4/#post-13215823)
 * Hi [@banzai7](https://wordpress.org/support/users/banzai7/) ,
    the described 
   functionality isn’t the expected. After the completion of “Getting started” wizard
   if everything goes right there must be more options under Live chat menu including
   also the settings page. Please upload a screenshot of the “Getting started” page
   in order to help you further.
 *  Plugin Support [wpdev3cx](https://wordpress.org/support/users/wpdev3cx/)
 * (@wpdev3cx)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-setup-4/#post-13216546)
 * Hi [@banzai7](https://wordpress.org/support/users/banzai7/),
    we identified and
   solved an issue during “Getting Started” wizard which used to occurred when the
   WordPress installation was in another language than English. So please update
   your installation to version 9.0.15 and let us know if your problem has been 
   solved.
    -  This reply was modified 5 years, 9 months ago by [wpdev3cx](https://wordpress.org/support/users/wpdev3cx/).
 *  Thread Starter [banzai7](https://wordpress.org/support/users/banzai7/)
 * (@banzai7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-setup-4/#post-13219696)
 * Hi [@wpdev3cx](https://wordpress.org/support/users/wpdev3cx/),
    Thanks for the
   feedbacks. I managed to install 9.0.15 and I do see a familiar menu now. It’s
   resolved! Just for your info, this problem happened after you introduced 9.0.2.
 * Anyway, thanks for your support and keep up the good work!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t setup’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [banzai7](https://wordpress.org/support/users/banzai7/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/cant-setup-4/#post-13219696)
 * Status: resolved