Title: Can&#039;t Set Up Plugin
Last modified: August 22, 2016

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# Can't Set Up Plugin

 *  Resolved [Expat123](https://wordpress.org/support/users/expat123/)
 * (@expat123)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-set-up-plugin/)
 * I can’t set up the plugin. Under “Email solutions” and “Form” no options appear,
   it’s just a large blank gray space.
 * I’m using WPLMS theme, monkeysandmountainsmedia.com.
 * Please advise.
 * Thank you.
 * [https://wordpress.org/plugins/optin-forms/](https://wordpress.org/plugins/optin-forms/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Boris Beo](https://wordpress.org/support/users/brs/)
 * (@brs)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452579)
 * Hi Expat123,
 * it sounds like a conflict with some other plugin.
 * Have you tried temporarily disabling all other plugins and seeing if Optin Forms
   works? You can then activate the other plugins one by one and see which one causes
   a conflict.
 * Let me know!
 *  [Boris Beo](https://wordpress.org/support/users/brs/)
 * (@brs)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452647)
 * Marking this thread as resolved, as there hasn’t been a reply in a week. Feel
   free to leave a reply if you require further assistance.
 *  [gina weathersby](https://wordpress.org/support/users/gina-weathersby/)
 * (@gina-weathersby)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452679)
 * I, too, am having this same problem.
    It initially let me fill in some of the
   customizations, but then, anything I’ve changed since, will not keep. For both
   the form and email solution tabs. I’ve cleared my cache, cookies,, restarted 
   and deactivated all 5 of the other plugins, and still, nothing. It’s not even
   reloading the wordpress page once I make changes and hit save.
 * Please help;)
 * Thank you,
    Gina
 *  [Boris Beo](https://wordpress.org/support/users/brs/)
 * (@brs)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452681)
 * Hi Gina,
 * what email solution are you using? Did you follow the step-by-step instructions(
   you can see them by clicking on the question mark next to your email solution’s
   required fields)?
 *  [surfpat](https://wordpress.org/support/users/surfpat/)
 * (@surfpat)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452701)
 * hey guys
 * its the VIBE Shortcode Plugin
 * once you deactivate it, the Optin Forms will work
 * greets
 *  [Boris Beo](https://wordpress.org/support/users/brs/)
 * (@brs)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452703)
 * Hi surfpat,
 * thanks for letting others know.
 * Take care.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Can't Set Up Plugin’ is closed to new replies.

 * ![](https://ps.w.org/optin-forms/assets/icon-256x256.png?rev=998391)
 * [Optin Forms - Simple List Building Plugin for WordPress](https://wordpress.org/plugins/optin-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/optin-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/optin-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/optin-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/optin-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/optin-forms/reviews/)

## Tags

 * [plugin setup](https://wordpress.org/support/topic-tag/plugin-setup/)

 * 6 replies
 * 4 participants
 * Last reply from: [Boris Beo](https://wordpress.org/support/users/brs/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/cant-set-up-plugin/#post-5452703)
 * Status: resolved