Can’t set up Jetpack | WordPress.org

Resolved ComRegras
(@comregras)

5 years, 4 months ago

Suddenly, articles are no longer shared on social networks. I turned off and on the jetpack and now I can’t perform the set up. I don’t get to the accept part, I press set up and it keeps on the same page.

Can you help me?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor James Huff
(@macmanx)

5 years, 4 months ago

I don’t see anything in particular that would be blocking this.

Please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

This will clear out Jetpack’s settings, and it should work properly after a reinstall.

Thread Starter ComRegras
(@comregras)

5 years, 4 months ago

No, keep showing the same page.

Plugin Contributor James Huff
(@macmanx)

5 years, 4 months ago

Ok, please contact us via https://jetpack.com/contact-support/?rel=support so we can take a closer look.

Thread Starter ComRegras
(@comregras)

5 years, 4 months ago

Ok.

Plugin Contributor James Huff
(@macmanx)

5 years, 4 months ago

Thanks! We’ll reply via email from there as soon as we can.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t set up Jetpack’ is closed to new replies.

In: Plugins
5 replies
2 participants
Last reply from: James Huff
Last activity: 5 years, 4 months ago
Status: resolved