Support » Plugin: WooCommerce » Can’t set Featured Image/Product Image

  • Resolved coolhatwebdesign


    I can’t remove or update the Product Image (Featured Image) of my products any longer. All my regular Pages and Posts work fine but not on Woocommerce. When I click “Remove featured image” the page only jumps to the top instead of just removing the image. When I click on the image to try to set a new one, I don’t get the Media Library overlay, but instead get sent to a full width page of the Media Library. When I choose an image and click Use As Product Image, nothing happens. If I instead click Insert Into Post, I get a blank white screen and my URL indicates I’m still in the Media Library upload page set, not back in my Product edit screen. If I try to create a new product from scratch, it’s impossible to add a featured image to it.

    I’m running the latest Woocommerce and WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Are you getting any console errors in the browser’s javascript console?

    Here is what I can find in the error console:

    Uncaught Error: No select2/compat/initSelection
        at j (select2.min.js:1)
        at n (select2.min.js:1)
        at select2.min.js:1
        at D.apply (select2.min.js:2)
        at new e (select2.min.js:2)
        at new e (select2.min.js:2)
        at HTMLInputElement.<anonymous> (select2.min.js:2)
        at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-core,jquery…:2)
        at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-core,jquery…:2)
        at a.fn.init.a.fn.select2 (select2.min.js:2)

    The above seems to come from a file called select2.min.js from Woocommerce Custom Fields. All my plugins are up to date.

    Turns out that Woocommerce Custom Fields was conflicting with Woocommerce. I’ve updated the plugin (I didn’t realize this was a premium plugin at first) and featured images work again on Woocommerce. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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