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[resolved] can't send out mail from the form on my website (6 posts)

  1. meowthecat
    Member
    Posted 6 months ago #

    Dear team,

    Sorry just post on an resolved topic. Here is my content again.

    I've got the same problem. installed WP-mail-SMTP already and the test mail was fine. but still couldn't send anything from the from shown on web site.

    Is it any setting that I missed on the plugin? I use the code [bestwebsoft_contact_form lang=en] on page content. Is it the correct one?

    Look for your reply.

    Thanks,
    Cat

    https://wordpress.org/plugins/contact-form-plugin/

  2. Colectivo Sustento
    Member
    Posted 6 months ago #

    I am having the same problem. Have tried changing the mail recipient several times and it doesn't work.

  3. bestwebsoft
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Yes, your are using a correct shortcode. You have mentioned that you succeeded in sending a test letter through WP-mail-SMTP plugin. Thus, could you please specify, do you use the same settings you used with WP-mail-SMTP for Contact Form plugin? Also, have you tried choosing another recipient?

    Regards,
    BestWebSoft Support Team.

  4. Colectivo Sustento
    Member
    Posted 4 months ago #

    My test emails do not arrive. I have deactivated the plugin.

  5. bestwebsoft
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Was the test message sent through WP-mail-SMTP plugin not received?
    If so, we kindly ask you to send us the logs of WP-mail-SMTP plugin if you still need our help. It might be more convenient for you to contact us on our support forum with this query: http://support.bestwebsoft.com/anonymous_requests/new

    Regards,
    BestWebSoft Support Team

  6. bestwebsoft
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Unfortunately, you haven’t provided the necessary information so we consider your problem resolved.

    Sincerely,
    BestWebSoft Support Team

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