Title: can't send emails
Last modified: August 22, 2016

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# can't send emails

 *  Resolved [raylightuk](https://wordpress.org/support/users/raylightuk/)
 * (@raylightuk)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-send-emails-3/)
 * now i have updated the plugin to 3.84 none of the emails will send.
    It was all
   working perfect and now nothing sends. I haven’t changed any settings on my form
   so why all of a sudden won’t it send out emails since i updated to 3.84 ????
 * all i get is
 * Sorry, email message could not be delivered.
 * [https://wordpress.org/plugins/contact-form-plugin/](https://wordpress.org/plugins/contact-form-plugin/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421011)
 * Hi,
 * We have received your query and it is now being processed. We will get back to
   you on this forum as soon as we can.
 * Regards,
    BestWebSoft Support Team
 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421017)
 * Hi,
 * Please follow the instructions below:
    1) Please check the plugin settings =>‘
   What to use?’ => change the lines from wp-mail to mail and vice versa. 2) email
   messages can be marked as spam on the server. Please choose another email instead
   of the admin’s one (‘Use this email:’ block) – for example, gmail or similar.
   Please try to specify your email – for example, gmail or similar in The email
   address settings in the ‘From’ field instead of User email.If the message is 
   sent, it means that email filtering is set on your server. 3) you should install
   an extra plugin called WP-mail-SMTP and configure it. Afterwards you should send
   a test email from this plugin and you will see if the plugin logs have errors.
   Please view the logs after sending a test letter WP-mail-SMTP and fix the occurring
   errors. Please pay attention, that it is necessary to set WP-mail-SMTP the same
   way your contact form is set before sending a message.
 * Regards,
    BestWebSoft Support Team
 *  [strikeone92](https://wordpress.org/support/users/strikeone92/)
 * (@strikeone92)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421036)
 * thanks, using step 2 helped me too.
 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421041)
 * Hi,
 * You are welcome! We are glad that your problem has been resolved. Please feel
   free to contact us with any questions in future.
 * Regards,
    BestWebSoft Support Team
 *  [drahbari](https://wordpress.org/support/users/drahbari/)
 * (@drahbari)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421048)
 * Hello,
 * I followed all three steps. The test email does not go through.
 * Aslo I don’t know how to configure WP-mail-SMT
 * I sent a test email to a gmail and it went through.
 * How do I fix the email filtering on my server to make it work?
 *  [drahbari](https://wordpress.org/support/users/drahbari/)
 * (@drahbari)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421049)
 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421050)
 * Hi drahbari,
 * You need to set WP-mail-SMTP up, and namely, fill in SMTP Host, SMTP Port , Encryption,
   Authentication , Username, Password fields in accordance with your account data.
   In case you do not have these, we kindly ask you to contact your hosting’s support
   service.
 * Regards,
    BestWebSoft Support Team

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘can't send emails’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-plugin/assets/icon-256x256.gif?rev=2565795)
 * [Contact Form by BestWebSoft - Advanced WP Contact Form Builder for WordPress](https://wordpress.org/plugins/contact-form-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-plugin/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/cant-send-emails-3/#post-5421050)
 * Status: resolved