Title: Can’t send attachments
Last modified: October 8, 2021

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# Can’t send attachments

 *  [sverrir](https://wordpress.org/support/users/sverrir/)
 * (@sverrir)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cant-send-attachments-3/)
 * Hello,
 * I recently installed the Facebook Chat plug-in on my WordPress site but my users
   are unable to upload attachments when chatting through the plug-in. They get 
   the error “This file couldn’t be uploaded. Please try again.” – Everything works
   fine when they move over to the normal Facebook Messenger Chat.
 * What could be the issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-send-attachments-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [sverrir](https://wordpress.org/support/users/sverrir/)
 * (@sverrir)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cant-send-attachments-3/#post-14965461)
 * Any help would be appreciated.

Viewing 1 replies (of 1 total)

The topic ‘Can’t send attachments’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

## Tags

 * [attachment](https://wordpress.org/support/topic-tag/attachment/)

 * 1 reply
 * 1 participant
 * Last reply from: [sverrir](https://wordpress.org/support/users/sverrir/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/cant-send-attachments-3/#post-14965461)
 * Status: not resolved