Support » Plugin: Tutor LMS - eLearning and online course solution » Can’t select withdraw method

  • Resolved juliancho3000

    (@juliancho3000)


    Hello,

    Thanks for your awesome plugin.

    I’m suffering from what I think is a bug, I can’t choose a withdraw method in the tutor lms settings (wordpress menu, not in the front menu for users), when I choose the method it just wont keep the selection after refreshing the page. No matter if I use bank transfer, paypal, etc. I select one option, then I save changes, and then refresh and it looks like there is not method selected.

    I don’t know that to do.

    Help me out! Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi there,

    Thanks a lot for using Tutor LMS and contacting us. I have tried to reproduce the withdraw method selection issue as you have described. It’s working fine for me locally.

    Maybe the Tutor LMS is conflicting with a third-party plugin. Please disable all third-party plugins one by one and try to save again after disabling each plugin.
    Hopefully, you will able to find the conflicting plugin and disable that.

    If this solution does not work for you, please email us at support at themeum dot com to get a quick solution.

    Regards,
    Mehedi

Viewing 1 replies (of 1 total)
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