Hello @ezzeldean,
Can you try deleting and re-adding the plug-in? (If this is a new plug-in install). It’s possible that the plug-in could be not properly uploaded to the server which can cause errors or it not to display.
If the above is not an issue, it could be a plug-in conflict or interference. In this case using WordPress’ debug mode can help. See this page for more information: https://codex.wordpress.org/Debugging_in_WordPress
After reviewing the debug log, it will give you a hint on what might be conflicting.
Let me know if the above steps solve your missing plug-in or not.
Hi @ezzeldean,
I’ll mark this ticket as resolved. If you are still getting any issues with the plug-in in the control panel, please re-open and we will be happy to continue to investigate.