Support » Plugin: Repeat Order for WooCommerce » Cant see repeat order button

  • Resolved sultank2018

    (@sultank2018)


    Hi ive activiated your plug in and although it is showing in the settings when I look at the overview page of orders there is no actionable button to repeat order ? I only have my usual packing slip and invoice icons under action heading. how can I make this work?

    • This topic was modified 5 months ago by  sultank2018.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ulf Schönefeld

    (@uschoene)

    Hi sultank2018,

    thank you very much for your request. The “Re-Order Icon” only works with our plugin version 1.2.0 and only for orders placed after this date. If it is possible for you to order a “completed” order again – for this order the icon “Re-Order” should be visible in the WooCommerce-Backend (under actions). Unfortunately, this does not work with orders that have already been placed. Thank you very much for your test and feedback.

    Your Poly-res Team

    sultank2018

    (@sultank2018)

    Thanks for your response. Is there anyway of repeating the order within woocommerce without having to key in the entire thing again? I have a few customers that I have to do very time consuming. The manual stock option is also not available anymore.

    sultank2018

    (@sultank2018)

    Is there anyway to do an old order so that it deducts from updated stock levels as current system just adjusts stock levels automatically but this is not accurate for old orders

    Plugin Author Ulf Schönefeld

    (@uschoene)

    Hi sultank2018,

    we are not quite sure if we have understood you correctly – please apologize in advance.

    Your first question was, is there a way to duplicate an order in the WooCommerce backend without re-entering everything – right? No – this option is not available in the WooCommerce Core! There are plugins for that – I found o fast one (https://wordpress.org/plugins/woo-order-splitter/). But we don’t know it in detail and can’t recommend it either. But you can test it if it is helpful for your application.

    Unfortunately we don’t understand the second question concerning the stock management correctly – if the stock management was not activated for older orders, a subsequent reduction for these orders is not possible. If the stock management is activated for the sale of your products, the quantity per order is reduced – even if a customer repeats an order with our plugin.

    We are looking forward to your feedback and wish you a nice evening.
    Your Poly-res Team

    Plugin Author Ulf Schönefeld

    (@uschoene)

    Hi @sultank2018,

    we hope you have found a suitable solution – if not you can open a new ticket. This one will be closed. Thank you very much for your understanding.

    Your poly-res Team

Viewing 5 replies - 1 through 5 (of 5 total)
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