Support » Plugin: Ultimate Coming Soon Page » Can't see my own site

Viewing 13 replies - 1 through 13 (of 13 total)
  • So this means the WordPress function “is_user_logged_in” is not working correctly

    This is what we user to determine whether to show you site or not.

    Why is this function not working correctly is a different question. Most of the time it does not work because a subfolder WordPress installing is not setup properly.

    Oh! Okay. 🙂 I used Softaculous to install WordPress. This created a folder (/wp/) for the install. Then I follow the WP directions for resolving the main page (so that visitors find it at the main URL without typing /wp/).


    Any thoughts on how to resolve “is_use_logged_in” issue?

    Many thanks!

    Plugin Author John Turner


    About the only way to solve is just make sure you did everything in the instructions.

    I’ve had people thought the did everything then forgot something small like moving the htaccess.

    Ah. Okay, I’ll recheck carefully. And ::handing head:: I don’t think I moved that. Thought it was auto generated… Truly appreciate the very fast, helpful replies.

    Plugin Author John Turner


    No problem!

    I’ve copied the .htaccess file and have updated permalinks. But it’s still not working. The file now contains:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    Pretty sure this is a user error. 😉 Any advice?

    Thanks so much.

    Plugin Author John Turner


    Sorry not sure without being on the server. But I can assure you it’s because the function I mentioned is not return the correct value.

    Next up!

    I took a look at pluggable.php. It starts with “These functions can be replaced via plugins.” I deactivated all plugins (especially concerned with the ones, like limited logons, that might affect user recognition), including Ultimate Coming Soon Page. Reactivated UCSP only. Still no go.

    I’m happy to send you server info, if you have time to look at it. But I understand if don’t. 🙂

    Thanks so much,

    Plugin Author John Turner


    Unfortunately I don’t have time to troubleshoot 🙁 You might try a different plugin and see if you get the same result. They might use a different function to determine if a user is logged in.

    My Pro version let’s you determine based off role but like I said another fee one might let you use a different method.

    Thanks, John. Totally understand. 🙂 Will consider PRO!


    Plugin Author John Turner


    Have a great day Diane!

    Hi, back with a quick report. Oddly, it is now working. Way. I have no explanation other than, perhaps, there was a delay in the .htaccess file edit being recognized.

    So, thank you again, John! Best plug-in support I’ve experienced. 🙂

    You rock.

    Plugin Author John Turner



Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Can't see my own site’ is closed to new replies.