Support » Plugin: Hotspots Analytics » Can't See Heatmaps

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  • I’m having the same problem. My theme supports HTML5, can’t figure out the problem. Did you get resolution?

    No, I ended up disabling the plugin.

    Plugin Author dpowney

    (@dpowney)

    Hi Kirbie,

    Can you see the data being recorded in the wp-admin? Did you resize the browser window the the same page width?

    Thanks,
    Daniel

    I don’t know what you mean by resize the browser to the same page width, but this still isn’t working. I mainly use Chrome, but I have IE, Edge, FireFox, Safari all installed as well.

    Same issue here. No confetti at all.

    Canvas is being drawn over the page, but no dots. This on a page with 99 mouse click events.

    Also having this issue. Tried using the .js, tried ignoring browser/OS/size, etc. Flushed cache, debug mode. No dice. Any thoughts? It’s an excellent plugin for event tracking generally, but I’d like to be able to see the maps as well.

Viewing 6 replies - 1 through 6 (of 6 total)
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