can’t see banner, popups nor corrected translations | WordPress.org

Resolved Andrea Scarfo’
(@andreascarfo)

1 year, 5 months ago

The plugin is runnning on a WooCommerce website and the hosting is not SiteGround’s.

Avada theme with Elementor.

The first issue I encountered was faking the translated pages.
Transposh is the plugin and I don’t want to change it.
I temporarily had solved disabling caching for all translated pages.

Now we noticed that cookie banner was not working nor the popup for black friday.
Damned black friday!

For now I disabled the plugin.

Do you have any idea?
I love this plugin.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support daniellaivanova
(@daniellaivanova)

1 year, 5 months ago

Hello @andreascarfo,

The reported issue seems to be a conflict between another plugin/theme installed on your website and the SG Optimizer’s Frontend features (CSS, Javascript, General). I recommend you to deactivate the Frontend features one by one and check if the issue is still present.

After that, you can check which function exactly interferes with our plugin by following the steps in the topic below:

https://wordpress.org/support/topic/how-to-use-sg-optimizers-filters-procedure/

After the handle is properly excluded, the issue will be resolved.

Best regards,
Daniela Ivanova

Thread Starter Andrea Scarfo’
(@andreascarfo)

1 year, 5 months ago

I’ll let you know.
Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘can’t see banner, popups nor corrected translations’ is closed to new replies.

In: Plugins
2 replies
2 participants
Last reply from: Andrea Scarfo’
Last activity: 1 year, 5 months ago
Status: resolved