Can’t search with category

Resolved Siobhan Malik
(@siobhanmalik)

11 months, 3 weeks ago

I tried to set the trigger product with a category, but I can’t find any of them when searching. The category has already been added, but it doesn’t show up in the search.

This happened with both volume and bundle discounts. Do I need to upgrade to the premium version to resolve this?

Thanks in advance.

Viewing 7 replies - 1 through 7 (of 7 total)

Mahmud
(@aamzahid)

11 months, 2 weeks ago

I have checked this working fine on my end. If you are using any caching plugin ,kindly purge all the cache and check .

Also please check deactivating other plugins and keeping only woocommerce and wowrevenue. also draft other campaign if you create any.

Thread Starter Siobhan Malik
(@siobhanmalik)

11 months, 1 week ago

Yes, I tried according to your instructions, but the issue remains. please check again. it isn’t resolved from my end.

Mahmud
(@aamzahid)

11 months, 1 week ago

It would helpful if you could share some screenshots . Video sharing would be more efficient . It will help us understanding the issue properly. Doc – Volume discount , Bundle discount . If those doesn’t help you follow this link to reach . Thanks

Thread Starter Siobhan Malik
(@siobhanmalik)

11 months, 1 week ago

Sorry about the delay. here’s the screenshot… let me know if it works. Thanks.

Plugin Support Owadud
(@owadud655)

11 months, 1 week ago

Hi there,

Thanks for the screenshot. I’m able to replicate the search issue. I’ve noted it down.

It will be fixed in our upcoming update.

Thread Starter Siobhan Malik
(@siobhanmalik)

11 months ago

Thanks. And can I suggest something?

While i was working with search function, i could only select the product by clicking on the tick box or the name. i would like to select them by clicking anywhere on the product row. It would be efficient for me.

i often click on the body of the row and become frustrated that i have to move the cursor to the left- on the tick box. kinda muscle memory stuff, i hope you get the idea.

Mahmud
(@aamzahid)

11 months ago

Thanks for sharing your feedback on product selection. I’ve taken note of it, and our team will review it and may bring in future.

Viewing 7 replies - 1 through 7 (of 7 total)

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