Title: Can&#8217;t scan since update
Last modified: May 10, 2017

---

# Can’t scan since update

 *  Resolved [wpelvis](https://wordpress.org/support/users/wpelvis/)
 * (@wpelvis)
 * [9 years ago](https://wordpress.org/support/topic/cant-scan-since/)
 * Unable to complete a scan since the 6.3.7 update.
    I updated to 6.3.8 and i do
   not get fatal errors, however Wordfence can not finish a scan. I have followed
   all the instructions on [https://docs.wordfence.com/en/Scan_time_limit](https://docs.wordfence.com/en/Scan_time_limit)
   but it does not make a difference.
 * The scan doesn’t get past
    `Comparing core WordPress files against originals 
   in repository` and the error is `Scan terminated with error: The scan time limit
   of 3 hours has been exceeded and the scan will be terminated. This limit can 
   be customized on the options page.`
 * Is there anything else I can do?
    thanks
    -  This topic was modified 9 years ago by [wpelvis](https://wordpress.org/support/users/wpelvis/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [9 years ago](https://wordpress.org/support/topic/cant-scan-since/#post-9119234)
 * Hi [@wpelvis](https://wordpress.org/support/users/wpelvis/),
 * Have you tried applying the solutions outlined in [this article](https://docs.wordfence.com/en/My_scans_don%27t_finish._What_would_cause_that%3F#Scan_process_ended_after_forking)?
 * If the issue persists, please [enable the debugging](https://docs.wordfence.com/en/My_scans_don%27t_finish._What_would_cause_that%3F#Report_any_additional_problems)
   mode and post here the last 20 lines or so of the activity log after starting
   a new scan.
 *  Thread Starter [wpelvis](https://wordpress.org/support/users/wpelvis/)
 * (@wpelvis)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cant-scan-since/#post-9170348)
 * This is still a problem for me.
 * Here is last bit of the log
 * [May 26 13:06:26] Requesting max memory
    [May 26 13:06:26] Setting up error handling
   environment [May 26 13:06:26] Setting up scanRunning and starting scan [May 26
   13:06:26] Got a true deserialized value back from ‘wfsd_engine’ with type: object[
   May 26 13:06:26] Scanning contents: wp-content/uploads/2014/07/wolf6-1024×683.
   jpg (Size:64349B Mem:153.2M) [May 26 13:06:26] Resuming malware scan at rule 
   G2160/rules#1. [May 26 13:06:26] Scanned contents of 17949 additional files at
   1.87 per second [May 26 13:06:26] Scanning contents: wp-content/uploads/2016/
   01/Disappointman_Hero-768×384.jpg (Size:45388B Mem:154.5M) [May 26 13:06:26] 
   Scanning contents: wp-content/uploads/2013/11/sergei-yolkin-internet-addiction-
   2011-300×164.jpeg (Size:8133B Mem:154.5M) [May 26 13:06:26] Scanning contents:
   wp-content/uploads/2013/04/Attachment-spring13-300×201.jpg (Size:5402B Mem:154.5M)[
   May 26 13:06:26] Scanning contents: wp-content/uploads/2015/04/sgp-logo-on-white-
   150×150.jpg (Size:10377B Mem:154.5M) [May 26 13:06:26] Scanning contents: wp-
   content/themes/CALMV2/assets/fonts/Quicksand_Light_Oblique-webfont.svg (Size:
   73674B Mem:154.5M) [May 26 13:06:27] ——————- [May 26 13:06:27] Scan interrupted.
   Scanned 47420 files, 41 plugins, 2 themes, 1524 pages, 1431 comments and 1477240
   records in 3 hours 1 second. [May 26 13:06:33] Calling Wordfence API v2.23:[https://noc1.wordfence.com/v2.23/?v=4.7.5&s=https%3A%2F%2Fwww.thecalmzone.net&k=f42e17151eea786deacca9521e41c33e35969f18fcc7e4e323daa1c083527a01689d95a2789fbff26e09883c09572254d239488eb282e3fcf695a9c08fec480a21263cf5dc07ef60d63fe04e2ef7a1d7&openssl=268443839&phpv=5.3.29&betaFeed=0&cacheType=disabled&action=record_scan_metrics](https://noc1.wordfence.com/v2.23/?v=4.7.5&s=https%3A%2F%2Fwww.thecalmzone.net&k=f42e17151eea786deacca9521e41c33e35969f18fcc7e4e323daa1c083527a01689d95a2789fbff26e09883c09572254d239488eb282e3fcf695a9c08fec480a21263cf5dc07ef60d63fe04e2ef7a1d7&openssl=268443839&phpv=5.3.29&betaFeed=0&cacheType=disabled&action=record_scan_metrics)[
   May 26 13:06:34] Wordfence used 120.19MB of memory for scan. Server peak memory
   usage was: 254.83MB [May 26 13:06:34] Scan terminated with error: The scan time
   limit of 3 hours has been exceeded and the scan will be terminated. This limit
   can be customized on the options page. Get More Information [May 26 13:06:34]
   ob_end_flush() [ref.outcontrol]: failed to delete buffer zlib output compression(
   8) File: /home/savethemale/public_html/wp-includes/functions.php Line: 3720 [
   May 26 13:06:34] Scan process ended after forking. [May 26 13:06:34] ob_end_flush()[
   ref.outcontrol]: failed to delete buffer zlib output compression (8) File: /home/
   savethemale/public_html/wp-includes/functions.php Line: 3720 [May 26 13:06:34]
   Scan process ended after forking. [May 26 13:06:34] ob_end_flush() [ref.outcontrol]:
   failed to delete buffer zlib output compression (8) File: /home/savethemale/public_html/
   wp-includes/functions.php Line: 3720
 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cant-scan-since/#post-9199052)
 * Hi [@wpelvis](https://wordpress.org/support/users/wpelvis/),
 * Apologies for the delayed response.
 * Although it isn’t directly related to Wordfence, the error displayed in the log
 * `ob_end_flush() [ref.outcontrol]: failed to delete buffer zlib output compression(
   8) File: /home/savethemale/public_html/wp-includes/functions.php Line: 3720`
 * points to a part of the WordPress code that should apply when the site is using
   _PHP version 5.2_.
 * In case you’re running that specific version of PHP, this would also explain 
   the difficulties Wordfence has to perform the scan in a timely manner. (see [here](https://docs.wordfence.com/en/Wordfence_system_requirements)
   Wordfence requirements)
 * If you’re using a more recent version, please note that the latest Wordfence 
   update (6.3.10) includes an improvement of the overall memory usage and peak 
   memory usage for the scanner, which appears to be high in your case
 * `Wordfence used 120.19MB of memory for scan. Server peak memory usage was: 254.83MB`
 * Please upgrade PHP and/or Wordfence and let me know if the scan is able to run
   to completion.
 *  [wfchloe](https://wordpress.org/support/users/wfchloe/)
 * (@wfchloe)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/cant-scan-since/#post-9312168)
 * Hello wpelvis!
 * I hope we were successful in helping you resolve your issue with Wordfence! Since
   we have not heard back from you in the past 2 weeks I will now be marking this
   support thread as resolved. However, if we still haven’t resolved your issue 
   please reach out to us as we would be more than happy to further assist you!
 * Thanks and have a great day!
    Chloe

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [scan](https://wordpress.org/support/topic-tag/scan/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 4 replies
 * 3 participants
 * Last reply from: [wfchloe](https://wordpress.org/support/users/wfchloe/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/cant-scan-since/#post-9312168)
 * Status: resolved