Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Can’t save widget-area (SiteOrigin Layout-Builder / widgets)

  • Resolved websitebuilder


    Hi there,

    we use SiteOrigin PageBuilder (and widgets) as our main pagebuilder.
    When we use the pagebuilder (widgets) in the WordPress widgets area, Appearance -> Widgets, sometimes we can’t save the area. Cleantalk thinks that data is false or contains fake emails.

    What (probably) is happening is that the data in the widgets are read by cleantalk as one big line, therefore making it trigger a ‘fake’ e-mail warning.

    So to be clear, we’re in ‘Appearance -> Widgets’, we are adding a footer-area with SiteOrigin widgets inside it. When we try to save our work, we’re getting an error message.

    The notification we’re getting (in the widget area) is:
    {“apbct”:{“blocked”:true,”comment”:”*** Forbidden. Message seems to be spam. ***”,”stop_script”:0}}

    The fake email identified is – “privacyverklaringninfo@**********.nln”
    The *** represent the actual domainname ofcourse.
    The fake e-mail trigger suggests that data has been put toghether, ‘privacyverklaring’ and ‘info’ are two separate entities for example. Also the ‘nln’ is not correct, it should be just ‘nl’.

    The logs say the following:
    Contact form data denied

    Message: a:247:{s:70:”widget-siteorigin-panels-builder_5_panels_data_widgets_0_headline_text”;s:9:”Snel naar”;s:69:”widget-siteorigin-panels-builder_…

    It would be great if you could give us some support on this issue.

    Thanks & have a great day.

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Viewing 9 replies - 1 through 9 (of 9 total)
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