Hi @svenh9l ,
I hope you’re doing well.
Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.
I hope to hear back from you soon.
Best regards,
Williams Valerio
Hi @wpmudev-support8,
I’m doing well thanks for asking.
I exported the form and put it in this pastebin.
The error occurred after migrating the site to my live environment.
I first thought it would be an issue with the forms itself, but even when creating a new form it doesn’t want to save. If there is more info you need, let me know
Regards,
Sven
Hi @svenh9l,
To investigate the issue further, I imported the form to a test website. On the imported form, I was able to add a select field and save it without any problems, indicating that the issue is specific to your website.
As the issue began appearing after migrating to the live website, it’s possible that something may have been corrupted during the migration process. Could you try reinstalling the plugin to see if that resolves the issue?
If the issue persists, please perform a complete conflict test to ensure no other plugin or theme is conflicting and causing the issue. I hope the following guide helps you perform a conflict test: https://wpmudev.com/docs/getting-started/getting-support/#conflict-test
Please ensure to take a complete backup of the website before further proceeding as you notice the issue only on your live website.
Please update us here with the results so that we can help you further.
Kind Regards,
Nebu John
Hi @wpmudevsupport14,
Thanks for your response. If I reinstall the plugin what happens with my already existing forms?
Kind Regards,
Sven
Hi @svenh9l,
If you haven’t enabled the option to reset the data on uninstallation, then re-installing the plugin shouldn’t affect the existing forms and it should be intact.
Please check this for more info about the setting:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#data
Kind Regards,
Nithin
Hello Sven,
I hope our suggestions helped resolving the issues.
As we haven’t heard back from you for some time, I’m marking this thread as resolved. Please let us know in case you need further assistance.
Best Regards,
Dmytro
Hello WPMU DEV Support,
I reinstalled the plugin, but this did not fix the issue. There is an error in my dev tools console whenever I save a form that contains a select.
form-scripts.js?ver=1.37.1:123 Error: Request failed with status code 403
at e.exports (form-scripts.js?ver=1.37.1:46:15858)
at e.exports (form-scripts.js?ver=1.37.1:123:1241)
at l.onreadystatechange (form-scripts.js?ver=1.37.1:46:14896)
Hi @svenh9l
Based on the error I see we have some cases like that from 2023 but the issue was never resolved as the user was not replying back. Please email us at: wpsupport@incsub.com
Subject: ATTN: WPMU DEV support – wp.org
Please send:
– Link back to this thread for reference (https://wordpress.org/support/topic/cant-save-while-using-select-component/)
so that we can review this case more for you and see what will be possible in this case.
Kind Regards,
Kris
