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Can't Save Short Product Description (7 posts)

  1. HeadrushGroup
    Posted 3 years ago #

    I cannot seem to save any short product descriptions. When hitting update to the page after changing the short product description for that particular product it reverts back to the same text. This only happens to products with lots of variations.

    This issue was open 5 months ago: http://wordpress.org/plugins/woocommerce/

    But dropping the number of variations isn't a very scalable answer. Does anyone have any thoughts?

  2. dynamikos
    Posted 3 years ago #

    Yeah I've got the same problem. I've managed to download my site and install it locally which enables me to then update the short product descriptions again . But I dont want to have to reinstall the website everytime I want make an change to this area of content.

    My other theory which follows on from this previous post http://wordpress.org/support/topic/plugin-woocommerce-cant-update-product-short-description?replies=5

    I think I might have to many product variations and it seems to time out any changes that are stored to the database.

    But I'm at a loss on how to fix this :(

  3. florushj
    Posted 2 years ago #

    To fix this:

    Add this to your php.ini file
    max_input_vars = 3000

    Or add this to your .htaccess file in your wordpress root
    php_value max_input_vars 3000

    This problem has to do with the amount of characters there has to be updated in your database when you have a product with a lot of variations (and in my case different translations). The max is 1000, with one of these changes, everything should be working again.

  4. jayy09
    Posted 2 years ago #

    Did this fix ?

  5. dbstevens
    Posted 2 years ago #

    I have the same problem. But though it saves the new value of 3000 in my php.ini file, it doesn't register. And Mod_Security prevents me from changing it in my .htaccess file. Any ideas?

  6. lorro
    Posted 2 years ago #

    Some hosts don't let their customers have an effective php.ini to due security concerns. Ask your host's support techs to do it for you. My host was very obliging, though of course your experience may differ.

  7. Fafe01
    Posted 2 years ago #

    I have the same problem; I modified the file php.ini adding max_input_vars = 3000 , but this doesn't fix it for me...

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