Support » Plugin: Gravity Forms Mail Poet Add-on » Can’t save settings of Avada Theme, when this plugin is activated

  • Hey Ben,

    we are using the newest version of Avada and also of Mailpoet2 and Gravityforms. When your plugin is activated, and I try to save some settings in Avada Theme Options it gives the following message: There was a problem with your action. Please try again or reload the page.

    Any clue what it could be? As soon as I deactivate your plugin, it is able to save the settings again.

    I appreciate your help!

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  • Plugin Author B Hays

    (@benhays)

    Hi,

    I was able to setup a dev site with Avada 5.0.6, Gravity Forms 2.2.2, MailPoet 2.7.10 and Gravity Forms MailPoet Add-on 2.0.1. With only these plugins (and the two required Avada plugins) the theme options page is saving fine.

    From what I can tell Avada is up to version 5.1.6, but I don’t have access to the latest version. If you can supply a copy of the updated Avada, I can try testing again. Send an email to benhays AT gmail if you need.

    Also, make sure you’re not using a child theme for Avada that may be affecting things.

    Thanks,

    Ben

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