Title: Can't save Mail Setup or Forms
Last modified: August 21, 2016

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# Can't save Mail Setup or Forms

 *  Resolved [sesamemucho](https://wordpress.org/support/users/sesamemucho/)
 * (@sesamemucho)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-save-mail-setup-or-forms/)
 * I upgraded to 1.5.3, but now I can’t save a mail setup or modify or save a form.
 * For mail setup:
    I get the add mail dialog, but when I added a mail item (Send
   emails via SMTP; Use SSL encryption (Recommended); Use SMTP authentication) and
   clicked “Save Mail”, I got a green-topped box that said “Success/Add mail successful”
   that didn’t have a way to close itself. When I clicked outside that box, the 
   Mail Setup screen went back to having “No item available”.
 * For forms, I can’t select a form element, and so can’t change any of the field
   properties. Also, after I press the save button, nothing shows up in the “Manage
   Forms” dialog.
 * Thanks
 * [https://wordpress.org/plugins/guiform/](https://wordpress.org/plugins/guiform/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [russellpabon](https://wordpress.org/support/users/russellpabon/)
 * (@russellpabon)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-save-mail-setup-or-forms/#post-4688641)
 * If you are using SMTP with SSL encryption you need to input your email host, 
   port, username and password to make it work. I checked and tested the add email
   and form from several servers and its working fine. Can you give me access to
   your WordPress website so i can check what the real issue? Also make sure you
   are using the recommended WordPress version which is version 3.6 and above. Below
   is my email address.
 * [russellpabon@guiform.com](https://wordpress.org/support/topic/cant-save-mail-setup-or-forms/russellpabon@guiform.com?output_format=md)
 *  Thread Starter [sesamemucho](https://wordpress.org/support/users/sesamemucho/)
 * (@sesamemucho)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-save-mail-setup-or-forms/#post-4688770)
 * I’ve been able to get it to work with unencrypted (but authenticated) SMTP out
   port 25, which will do, at least for now.
 * Thanks again for all your help, and thanks for releasing GuiForm under GPL.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can't save Mail Setup or Forms’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/guiform.svg)
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 * 2 replies
 * 2 participants
 * Last reply from: [sesamemucho](https://wordpress.org/support/users/sesamemucho/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/cant-save-mail-setup-or-forms/#post-4688770)
 * Status: resolved