Title: Can’t Save Configuration
Last modified: November 5, 2017

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# Can’t Save Configuration

 *  Resolved [teckmandu](https://wordpress.org/support/users/teckmandu/)
 * (@teckmandu)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/)
 * Same Problem as DavidMA. I have had the plugin installed for about 6 months and
   suddenly the plug in is not working after the last upgrade. I have snooped around
   and although the AWS Access Key ID and Secret Access Key is filled in and the
   button below it ticked (regarding terms and conditions), the Save Changes button
   is grayed out. Please help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9653997)
 * Dear [@teckmandu](https://wordpress.org/support/users/teckmandu/),
 * Please share below details and to help us to debug this issue:
    1. PHP version.
   2. WordPress version. 3. Browser version. 4. Is the issue being faced by you 
   on all browsers or any specific one? 5. OS version on which issue is being faced.
   6. PHP error logs(if any) 7. Browser console log errors. 8. List of plugins installed
   on your system 9. List of browser extensions in Chrome
 * [Link](https://developers.google.com/web/tools/chrome-devtools/console/#open_as_panel)
   to open browser console on Chrome. Open the console once you hit the Settings
   page in v1.4.12. Please share the screenshot(s) of the page along covering console
   log completely. Please gray out/empty the AccessKeyID section before sending 
   screenshots.
 * You can also send the above details to [link-builder-feedback@amazon.com](https://wordpress.org/support/topic/cant-save-configuration/link-builder-feedback@amazon.com?output_format=md).
    -  This reply was modified 8 years, 6 months ago by [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/).
 *  [lauratraveler](https://wordpress.org/support/users/lauratraveler/)
 * (@lauratraveler)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9657169)
 * Same here. Can’t save settings. Tried it in Chrome and Safari, I have the latest
   version of WordPress installed. No luck 🙁
 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9659848)
 * Dear Users,
 * We have a fix ready in development version named ‘v1.4.13RC1’. We need you to
   verify this fix before we make it part of next public release. Please follow 
   below steps to install ‘v1.4.13RC1’
 * Steps to Install:
    1. Install WP Rollback plugin in your WordPress and activate
   the same. 2. Go to the ‘Plugins > Installed Plugins’ section. You will find a
   Rollback button below ‘Amazon Associates Link Builder’. Click on that. 3. A new
   window will open, select 1.4.13RC1 from the list and click on Rollback. It will
   also ask you to Activate the plugin. Please do that.
 * Now you have ‘v1.4.13RC1’ installed on your WordPress. In the ‘Plugins–>Installed
   Plugins’, you should see the version as ‘1.4.13RC1’ below ‘Amazon Associates 
   Link Builder’.
    Please share your results with us. We really appreciate your 
   efforts on helping us to debug the issue.
 *  [lauratraveler](https://wordpress.org/support/users/lauratraveler/)
 * (@lauratraveler)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9664522)
 * Does this work even if I just installed the plugin? I’ve never had a previous
   version of the plugin. This is the first version I installed a couple of days
   ago.
 * Thanks!
 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9671030)
 * Dear [@lauratraveler](https://wordpress.org/support/users/lauratraveler/),
 * We released a public version of the plugin named 1.4.13. You can update that 
   from plugin’s page and let us know if you are still facing any issue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t Save Configuration’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/amazon-associates-link-builder_fec375.
   svg)
 * [Amazon Associates Link Builder](https://wordpress.org/plugins/amazon-associates-link-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/amazon-associates-link-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/amazon-associates-link-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/amazon-associates-link-builder/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/cant-save-configuration/#post-9671030)
 * Status: resolved