Support » Plugin: Smooth Slider » Can't save changes to slider after update

  • Hi. I don’t know if this problem is related to an update or not, but I did just update to plugin version 2.6.3. I am trying to save changes to my Category slider, but when I click the Save Changes button, nothing happens. Nothing even tries to happen.

    I have tried in both Chrome and IE. Same problem.

    Thanks,
    Beth

    https://wordpress.org/plugins/smooth-slider/

Viewing 5 replies - 1 through 5 (of 5 total)
  • I have the same issue. If that helps, under Firefox, there is an alert saying “Please select a value that is higher than 1.” when trying to change the preview slider.

    I finally made it work by resetting to global defaults.

    @efernandez, if I reset to global defaults, I will have to go through and make all my customizations again. Are you saying that the Save button worked again after you did the reset? Because if not, what’s the point of resetting?

    Hello! Slidervilla? Still having this problem.

    Hello,

    There is no such type of issue in Smooth Slider 2.6.3. Kindly check your shortcode and Slider settings or send us link of your site so we can suggest something to you.

    Thank you,

    Regards,
    Sagar,
    SliderVilla Team

    Um… I don’t think you understand my question. It has nothing to do with shortcode. The problem is within the Slider settings interface itself. Here is a screenshot.

    http://myplasticfreelife.com/images/smooth-slider.jpg

    I made a change in the settings (clicked the randomize box). Then I click the Save button. Nothing happens. I wait. Nothing changes. The screen just sits there. Nothing gets saved. I refresh the page, and the change is not saved. I tried making other changes and saving them. Nothing. I cannot save the changes.

    Please do not say there is no such issue because I clearly am having this issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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