• I’ve been using Pagelayer just fine for awhile now but suddently tonight when I make ANY edits at all and try to save I get the following error: “An error occured while saving ! Status : error and Error :” Preventing me from saving my changes. I checked to make sure I had https in the wordpress settings and not just http but I still can’t make changes.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused.

    The issue might be due to a conflict with another plugin on your site. Please try deactivating all other plugins and see if the problem persists.

    After troubleshooting, you can reactivate the plugins.

    Also, check your website’s .htaccess file for any blocking code, and remove it if found.

    It could also be related to a memory limit issue. Make sure to increase the memory limit by going to Control Panel > PHP INI Editor.

    Please check and let us know.

    Thread Starter jstuts5797

    (@jstuts5797)

    I’ve tried all that and it checks out fine… however I do get a rather large length of errors in the error logs for my domain that all point towards pagelayer and line 1219.AH01071: Got error ‘PHP m essage: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string + string in /home/admin/domains/drillonthehill.co m/public_html/wp-content/plugins/pagelayer/main/functions.php:1219\nStack trace:\n#0 /home/admin/domains/drillonthehill.com/publi c_html/wp-content/plugins/pagelayer/main/ajax.php(200): pagelayer_xss_content()\n#1 /home/admin/domains/drillonthehill.com/public _html/wp-includes/class-wp-hook.php(324): pagelayer_save_content()\n#2 /home/admin/domains/drillonthehill.com/public_html/wp-incl udes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#3 /home/admin/domains/drillonthehill.com/public_html/wp-includes/plugin.p hp(517): WP_Hook->do_action()\n#4 /home/admin/domains/drillonthehill.com/public_html/wp-admin/admin-ajax.php(192): do_action()\n# 5 {main}\n thrown in /home/admin/domains/drillonthehill.com/public_html/wp-content/plugins/pagelayer/main/functions.php on line 1219’, referer: https://drillonthehill.com/?pagelayer-iframe=1&pagelayer-live=1

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused.

    The current PHP version might not be compatible. Please try changing your PHP version and tell us if you are still facing the issue.

    Do let us know.

    Thread Starter jstuts5797

    (@jstuts5797)

    I have updated my php version and it worked for a day or so, but now I’m getting the same error again.

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused.

    Can you please raise a ticket on https://softaculous.deskuss.com/ so that we can help resolve your issue further.

    neoinwonderland

    (@neoinwonderland)

    Same problem, on both my blog which has been functioning perfect for the last two years and on a just fresh installed website with no editing. Both give the same: An error occured while saving ! Status : error and Error :

    An error occured while saving ! Status : error and Error :

    Could you provide the solution for the other person? It might be the same for me using Pagelayer

    neoinwonderland

    (@neoinwonderland)

    I hope to see the notifications through email, didn’t click that button in time so therefore posting another message.

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi @neoinwonderland ,

    The error above can occur for several reasons. To resolve it, try the following steps:

    1. Upgrade the PHP version.
    2. Increase the memory limit in the PHP INI Editor.
    3. Check if any .htaccess rules have been added.
    4. Disable Mod Security for the affected domain.
    5. Ensure no custom code has been added to the page that could be causing the issue.

    If the problem continues, please don’t hesitate to contact Pagelayer support team for further assistance.

    Regards,
    Pagelayer Team

    barovy

    (@barovy)

    I am facing the same issue, I have done all of the above but still same error message. And let me ask, what is the required size for the memory limit?@pagelayersupport

    I am using the Nightlyf and event themes respectively for my two websites.

    Please help

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    You can upgrade your memory limit to 1000M.

    Also increase your upload size to 500M.

    If the problem continues, please don’t hesitate to contact Pagelayer support team for further assistance.

    Regards,
    Pagelayer Team

Viewing 10 replies - 1 through 10 (of 10 total)

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