Support » Plugin: Newsletter » Can’t Save Changes

  • Resolved bu5ine55

    (@bu5ine55)



    Hello,

    We have created a custom html template to use with your plugin, however we cannot seem to be able to edit it within the plugin.

    I can make the edits no problem, but am unable to save the changes? Is this because editing is a premium function or something?

    Any help/advice would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, there are no blocks or limits in the free version, so the problem is elsewhere. Can you explain better what is not saving? How you created a custom theme?

    Hi Stefano,

    Thank you for the prompt reply!

    We created a new email template using the theme.

    We are able to open the newsletter within your plugin and it looks great. We are also able to edit it easily…

    But once we have made the edits there is no save button (that I can see).

    Could you advise if there should be a save button?

    Plugin Author Stefano Lissa

    (@satollo)

    The save button is on edit panel where you can select the receivers and so on… can you share a screenshot?

    Hi Stefano,

    This is the edit newsletter panel, but there is no save button: https://prnt.sc/l2cgjq

    Plugin Author Stefano Lissa

    (@satollo)

    Actually the buttons are missing! It mean some style is interfering, there is no other possibility.

    I can test it, but I need to enter the admin side, contact me at stefano@thenewsletterplugin.com.

    Stefano.

    Plugin Author Stefano Lissa

    (@satollo)

    To wrap up, a sent newslette cannot be changed/saved again, so it must be duplicated.

Viewing 6 replies - 1 through 6 (of 6 total)
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