Support » Plugin: LiteSpeed Cache » Can’t save any settings

  • Resolved chromasia

    (@chromasia)


    Since the latest update, and possibly the previous one, I haven’t been able to save any settings. For example, I can select different options in the general tab, but clicking the save button has no effect.

    Any advice?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Hi @chromasia

    Please open the browser’s inspector (ctrl+shift+i) and refresh the settings page. Then try to modify and save settings. Do any errors pop up?

    EDIT: Also, for completion, what settings did you try to modify?

    Thanks,
    Kevin

    Hi Kevin,

    When I load the page the inspector reports the following:

    JQMIGRATE: Migrate is installed, version 1.4.1
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3 [Violation] Added non-passive event listener to a scroll-blocking ‘touchstart’ event. Consider marking event handler as ‘passive’ to make the page more responsive.
    pageAction.js:6 Object {Falling Skies: Object, Gotham: Object, Grace and Frankie: Object, Helix: Object, Jack Ryan: Shadow Recruit: Object…}
    [Violation] Forced reflow while executing JavaScript took 41ms

    Changing a setting on the page then hitting the save button generates the following error …

    “An invalid form control with name=” is not focusable. admin.php?page=lscache-settings:1″

    Best wishes,

    Dave

    Sorry, missed your edit. I’ve tried changing numerous setting – Enabled to disabled, the Default Public Cache TTL duration, Enable Cache for Commenters, and so on. It doesn’t make any difference which I change, hitting the Save Changes button doesn’t work other than generating the error I included above.

    Cheers,

    Dave

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    I wasn’t immediately able to reproduce the issue, but I’m looking for the part in code related to that. In the meantime, could you try hard refreshing the page? This can be done by shift+clicking the refresh button. It may be that you have a cached version of our js file. If it doesn’t fix it, at least we know that you have the latest version.

    Cheers,
    Kevin

    No, that doesn’t help. I hard refreshed in both Chrome and Safari, and also disabled the caches in Safari, but it didn’t make a difference.

    cheers,
    Dave

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Could you provide a list of plugins that are currently active?

    An easy way to get a printable list is via LiteSpeed Cache->Environment Report

    We think that another plugin has a js validation somewhere and is causing some interference with our plugin.

    For some reason I couldn’t paste the text here. I’ve added it to the ticket I opened earlier.

    Sure, no problem …

    Server Variables
    SERVER_SOFTWARE = LiteSpeed
    DOCUMENT_ROOT = /var/www/vhosts/chromasia.com/httpdocs
    X-LSCACHE = on,crawler

    LSCache Plugin Options
    version = 1.1.1.1
    enabled = 1
    radio_select = 1
    purge_upgrade = 1
    cache_commenters = 1
    cache_login = 1
    cache_favicon = 1
    cache_resources = 1
    mobileview_enabled =
    mobileview_rules =
    login_cookie =
    tag_prefix =
    check_advancedcache = 1
    debug = 0
    admin_ips = 127.0.0.1
    test_ips =
    public_ttl = 31536000
    front_page_ttl = 31536000
    feed_ttl = 0
    403_ttl = 3600
    404_ttl = 3600
    500_ttl = 3600
    purge_by_post = -.A.F.H.M.PGS.PGSRP.PT.T
    excludes_uri =
    excludes_cat =
    excludes_tag =
    nocache_cookies =
    nocache_useragents =
    crawler_include_posts = 1
    crawler_include_pages = 1
    crawler_include_cats = 1
    crawler_include_tags = 1
    crawler_excludes_cpt =
    crawler_order_links = date_desc
    crawler_usleep = 500
    crawler_run_duration = 200
    crawler_run_interval = 28800
    crawler_crawl_interval = 604800
    crawler_threads = 3
    crawler_load_limit = 1
    crawler_cron_active =
    crawler_domain_ip =
    crawler_custom_sitemap =
    wc_update_interval = 0
    wc_shop_use_front_ttl = 1

    WordPress Specific Extras
    wordpress version = 4.8
    locale = en_US
    active theme = Imagely Ansel (chromasia)
    active plugins = Array
    (
    [0] => press-elements/press-elements.php
    [1] => a3-lazy-load/a3-lazy-load.php
    [2] => akismet/akismet.php
    [3] => all-in-one-schemaorg-rich-snippets/index.php
    [4] => async-javascript-pro/async-javascript-pro.php
    [5] => breadcrumb-navxt/breadcrumb-navxt.php
    [6] => category-sticky-post/category-sticky-post.php
    [7] => css-plus/css-plus.php
    [8] => custom-sidebars/customsidebars.php
    [9] => disable-google-fonts/disable-google-fonts.php
    [10] => disqus-conditional-load-pro/disqus-conditional-load-pro.php
    [11] => duplicate-page/duplicatepage.php
    [12] => elementor-pro/elementor-pro.php
    [13] => elementor/elementor.php
    [14] => ewww-image-optimizer/ewww-image-optimizer.php
    [15] => fast-velocity-minify/fvm.php
    [16] => ga-google-analytics/ga-google-analytics.php
    [17] => genesis-connect-woocommerce/genesis-connect-woocommerce.php
    [18] => genesis-dambuster/main.php
    [19] => instagram-feed/instagram-feed.php
    [20] => jetpack/jetpack.php
    [21] => jquery-smooth-scroll/jquery-smooth-scroll.php
    [22] => litespeed-cache/litespeed-cache.php
    [23] => mailchimp-for-wp/mailchimp-for-wp.php
    [24] => media-library-assistant/index.php
    [25] => nextgen-gallery-pro/nggallery-pro.php
    [26] => nextgen-gallery/nggallery.php
    [27] => pb-seo-friendly-images/pb-seo-friendly-images.php
    [28] => post-snippets/post-snippets.php
    [29] => regenerate-thumbnails/regenerate-thumbnails.php
    [30] => show-hidden-post-meta/show-hidden-post-meta.php
    [31] => social-warfare-pro/social-warfare-pro.php
    [32] => social-warfare/social-warfare.php
    [33] => super-simple-changes/super-simple-changes.php
    [34] => thesography/exifography.php
    [35] => updraftplus/updraftplus.php
    [36] => wccp-pro/preventer-index.php
    [37] => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
    [38] => woocommerce/woocommerce.php
    [39] => wordfence/wordfence.php
    [40] => wordpress-seo/wp-seo.php
    [41] => wp-category-permalink/wp-category-permalink.php
    [42] => wp-optimize/wp-optimize.php
    )

    /var/www/vhosts/chromasia.com/httpdocs/.htaccess contents:
    # BEGIN LSCACHE
    ## LITESPEED WP CACHE PLUGIN – Do not edit the contents of this block! ##

    <IfModule LiteSpeed>

    RewriteEngine on
    CacheLookup Public on

    ### marker CACHE RESOURCE start ###
    RewriteRule wp-content/.*/[^/]*(responsive|css|js|dynamic|loader|fonts)\.php – [E=cache-control:max-age=3600]
    ### marker CACHE RESOURCE end ###

    ### marker FAVICON start ###
    RewriteRule favicon\.ico$ – [E=cache-control:max-age=86400]
    ### marker FAVICON end ###

    </IfModule>

    ## LITESPEED WP CACHE PLUGIN – Do not edit the contents of this block! ##
    # END LSCACHE

    Options +FollowSymLinks

    Redirect 301 /+ https://plus.google.com/109877874206927205378/
    Redirect 301 /facebook https://www.facebook.com/chromasia
    Redirect 301 /twitter https://twitter.com/chromasia
    Redirect 301 /linkedin https://www.linkedin.com/in/davidjnightingale/
    Redirect 301 /w https://www.chromasia.com/wp/wp-admin/
    Redirect 301 /500px http://500px.com/chromasia

    Redirect 301 /about.php https://www.chromasia.com/about/
    Redirect 301 /commissions.php https://www.chromasia.com/commercial/
    Redirect 301 /store.php https://www.chromasia.com/training-education/

    Redirect 301 /amember/member.php https://www.chromasia.com/tutorials/members/

    Redirect 301 /training/ https://www.chromasia.com/
    Redirect 301 /training/index.php https://www.chromasia.com/
    Redirect 301 /training/about.php https://www.chromasia.com/about/
    Redirect 301 /training/events.php https://www.chromasia.com/workshops-events/
    Redirect 301 /training/mentoring.php https://www.chromasia.com/photography-mentoring-programme/
    Redirect 301 /training/store.php https://www.chromasia.com/workshops-events/
    Redirect 301 /training/one-to-one.php https://www.chromasia.com/one-to-one-photography-training/

    Redirect 301 /training/events/venice_10_17.php https://www.chromasia.com/workshops-and-events/experience-venice-photo-tour-2017/
    Redirect 301 /training/events/venice_2_18.php https://www.chromasia.com/venice-carnival-photo-tour-2018/

    Redirect 301 /tutorials/online/ https://www.chromasia.com/training-education/
    Redirect 301 /tutorials/online/curves https://chromasia.com/curves-tool-introduction/
    Redirect 301 /tutorials/online/curves/index.php https://chromasia.com/curves-tool-introduction/

    ErrorDocument 403 /errors/403.php
    ErrorDocument 404 /errors/404.php
    ErrorDocument 500 /errors/500.php
    ErrorDocument 400 /errors/generic_error.php
    ErrorDocument 401 /errors/generic_error.php
    ErrorDocument 408 /errors/generic_error.php
    ErrorDocument 502 /errors/generic_error.php
    ErrorDocument 503 /errors/generic_error.php
    ErrorDocument 504 /errors/generic_error.php

    # BEGIN litespeed noabort
    <IfModule rewrite_module>
    RewriteEngine On
    RewriteRule .* – [E=noabort:1]
    </IfModule>
    # END litespeed noabort

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    ExpiresActive On
    ExpiresByType image/gif A2592000
    ExpiresByType image/png A2592000
    ExpiresByType image/jpg A2592000
    ExpiresByType image/jpeg A2592000

    /var/www/vhosts/chromasia.com/.htaccess contents:
    # BEGIN LSCACHE
    ## LITESPEED WP CACHE PLUGIN – Do not edit the contents of this block! ##

    <IfModule LiteSpeed>

    RewriteEngine on
    CacheLookup Public on

    ### marker CACHE RESOURCE start ###
    RewriteRule wp-content/.*/[^/]*(responsive|css|js|dynamic|loader|fonts)\.php – [E=cache-control:max-age=3600]
    ### marker CACHE RESOURCE end ###

    ### marker FAVICON start ###
    RewriteRule favicon\.ico$ – [E=cache-control:max-age=86400]
    ### marker FAVICON end ###
    </IfModule>

    ## LITESPEED WP CACHE PLUGIN – Do not edit the contents of this block! ##
    # END LSCACHE

    Plugin Author Hai@LiteSpeed⚡

    (@hailite)

    Hi @chromasia,

    As we mentioned in ticket, this is a html tag bug in our plugin, related to WP Content Copy Protection.

    Will get fixed in this week’s release.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Can’t save any settings’ is closed to new replies.