Title: Can’t save access code Last modified: July 30, 2019 --- # Can’t save access code * Resolved [connor83](https://wordpress.org/support/users/connor83/) * (@connor83) * [6 years, 8 months ago](https://wordpress.org/support/topic/cant-save-access-code/) * Hello * I try to save me Google access code but it keeps spinning and nothing happens and the debug log is empty. I followed the steps here in this topic: * [https://wordpress.org/support/topic/unable-to-save-google-access-code-on-wordpress/](https://wordpress.org/support/topic/unable-to-save-google-access-code-on-wordpress/) * But I am still having the issue. Can you advise? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-save-access-code%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [6 years, 8 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11785310) * Hello [@connor83](https://wordpress.org/support/users/connor83/) Sorry for the trouble. * Can you make sure you are using the new authentication code? Secondly, can you try doing in private window, as there might be issue of browser cache.. Try and let me know if still same issue is there. * Thanks Abdullah * Thread Starter [connor83](https://wordpress.org/support/users/connor83/) * (@connor83) * [6 years, 8 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11786158) * Thanks for the reply! * I just tried a different computer and incognito/private and it doesn’t seem to work. Even when I use a new code: * > [View post on imgur.com](https://imgur.com/7r7B2hW) * It spins and does not save. Do you have any other ideas? * -Connor * Thread Starter [connor83](https://wordpress.org/support/users/connor83/) * (@connor83) * [6 years, 8 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11786166) * Should I change `CURLOPT_SSL_VERIFYPEER` back to true and try incognito? Our site does use https… * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [6 years, 8 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11807454) * Yes change CURLOPT_SSL_VERIFYPEER to true and try. * Also try to authenticate with another Google account. Your account might have some privacy and would be rejecting the request. You can allow access via Google Security. * Lastly also ask your hosting provider if CURL is enable for you. * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11879380) * Hi [@connor83](https://wordpress.org/support/users/connor83/), * We didn’t hear back from you. Were you able to authenticate with your Google Account? * [majidmad](https://wordpress.org/support/users/majidmad/) * (@majidmad) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11920525) * I have same problme. I followed the instruction by changing true to false, but I’m still unable to save. I also tried with incognito browser and still same issue. * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11920545) * Strange. Can you see any debug errors? can you please check? If you want i will offer you an PRO version in Free to setup and use for 1 year. * Let me know. * Abdullah * [majidmad](https://wordpress.org/support/users/majidmad/) * (@majidmad) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11920950) * Thanks for your prompt reply !! I appreciate your support and commitment. * Sorry, I just noticed your reply and opened an new thread. As I mentioned in my thread, I read most of your suggestions and tried them. Non worked. I confirm that curl is working in my host (I check with host provider and they sent me the version (curl information: 7.65.3) * I don’t see any error in log.txt in plugin folder. Of course. I appreciate your generous offer by offering me pro version. Hope this one can save and work. * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11920968) * Yes, We’ll definitely help you to solve your issue, if your issue is from the plugin. * Sometimes it may happens due to curl, due to ssl etc. Also sometimes it requires more troubleshooting. please email us at [helpdesk@gsheetconnector.com](https://wordpress.org/support/topic/cant-save-access-code/helpdesk@gsheetconnector.com?output_format=md) to setup for you. * We also help with screen-sharing troubleshooting. Hope to see you as soon as possible. * Many Thanks Abdullah * [majidmad](https://wordpress.org/support/users/majidmad/) * (@majidmad) * [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11921057) * Thanks for your prompt reply. I sent a request to above mentioned email. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Can’t save access code’ is closed to new replies. * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev= 3232650) * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/) * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/) ## Tags * [code](https://wordpress.org/support/topic-tag/code/) * [save](https://wordpress.org/support/topic-tag/save/) * 10 replies * 3 participants * Last reply from: [majidmad](https://wordpress.org/support/users/majidmad/) * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/cant-save-access-code/#post-11921057) * Status: resolved