Title: Can't run install.php
Last modified: August 20, 2016

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# Can't run install.php

 *  [BradLee1](https://wordpress.org/support/users/bradlee1/)
 * (@bradlee1)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/)
 * Trying to set up a WordPress site using HostGator and having an issue. I followed
   the 5-minute install steps, but when I try to run the install.php file by typing
   my htt://mywebsite.com/wp-admin.install.php, I just get the “Problem Loagin Page
   error in Firefox.
 * So, I double-checked that the database exists, the wp-config file contains the
   correct info, and just about everything I could think of. I thought that maybe
   since it couldn’t access anything that I might have my wordpress files in the
   wrong directory, but I double checked and they are in the root directory for 
   the site.
 * Anybody know what I should be doing here in order to be able to run install.php?
   Thanks a lot.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645358)
 * > //mywebsite.com/wp-admin.install.php
 * It should be: //mywebsite.com/wp-admin/install.php
 *  Thread Starter [BradLee1](https://wordpress.org/support/users/bradlee1/)
 * (@bradlee1)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645360)
 * Sorry, that was a type in my main post…I did have it as //mywebsite.com/wp-admin/
   install.php
 *  Thread Starter [BradLee1](https://wordpress.org/support/users/bradlee1/)
 * (@bradlee1)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645361)
 * And yeah, it’s a “Server not found error” that I’m getting.
 *  [fort1](https://wordpress.org/support/users/fort1/)
 * (@fort1)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645415)
 * I tried running install.php but got this error message:
 * We were able to connect to the database server (which means your username and
   password is okay) but not able to select the excellen_wordpress database.
 *  Are you sure it exists?
    Does the user excellen_fort have permission to use 
   the excellen_wordpress database? On some systems the name of your database is
   prefixed with your username, so it would be like username_excellen_wordpress.
   Could that be the problem?
 * Can someone help me sought this out?
 *  [fonglh](https://wordpress.org/support/users/fonglh/)
 * (@fonglh)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645468)
 * [@fort1](https://wordpress.org/support/users/fort1/)
 * Please post your own topic.
 * [@bradlee1](https://wordpress.org/support/users/bradlee1/)
 * Can you access a normal HTML page on the server?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't run install.php’ is closed to new replies.

## Tags

 * [install.php](https://wordpress.org/support/topic-tag/install-php/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 5 replies
 * 4 participants
 * Last reply from: [fonglh](https://wordpress.org/support/users/fonglh/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/cant-run-installphp-7/#post-2645468)
 * Status: not resolved

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