Title: Can't run install script – 404!
Last modified: August 19, 2016

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# Can't run install script – 404!

 *  Resolved [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/)
 * This is probably a very basic problem but I just can’t seem to figure it out,
   so any help would be much appreciated!
 * I have followed all the steps to install wordpress on my hosting, but when I 
   get to Step 5 – running in the install script, I just get a 404 error.
 * The url is: [http://www.ratasouth.co.nz](http://www.ratasouth.co.nz)
    There is
   an existing website that I will replace when the new one is done.
 * I have uploaded the wordpress directory (renamed ratanew) to the root folder,
   and have set up the wp-config.php. I have set up a MySql database in my hosting.
 * BUT when I go to [http://www.ratasouth.co.nz/ratanew/wp-admin/install.php](http://www.ratasouth.co.nz/ratanew/wp-admin/install.php)
   I get the 404 error message.
 * Is there something basic I haven’t done?

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061630)
 * check if the permission ratanew folder is 755
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061636)
 * Yes the permission is 755
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061644)
 * is ratanew folder in your root or home who is your host.
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061650)
 * The folder is:
 * ratasouth.co.nz > ratanew
 * Do i need to move it? It is in the same place as all the files for the existing
   website ie. index.html
 * Hosting is webdrive.co.nz
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061652)
 * ratanew folder as whole needs to be in same folder index.html file is as that
   folder is your your root.
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061655)
 * Yes it is in the same folder!
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061657)
 * is it window server or linux server as i see they offer both
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061661)
 * I’m not sure – should I find out?
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061664)
 * I think that the site may be ASP/.net
 * Do you think that is the problem?
    The preview for the site, from the hosting
   is.
 * [http://ratasouth.co.nz.win2.mydns.net.nz/](http://ratasouth.co.nz.win2.mydns.net.nz/)
 * Hmmm.
 *  Thread Starter [creativerelease](https://wordpress.org/support/users/creativerelease/)
 * (@creativerelease)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061677)
 * The hosting people said this:
 * > Your domain ratasouth.co.nz is currently using Default (Windows win2) domain
   > template which will prevent you from using WordPress that may be installed 
   > on different hosting provider.
   > Please point your domain to correct server to enable your domain to work with
   > your installation.
 * ???
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061772)
 * That is the reason why you can not use wordpress as you need php for wordpress
   and windows use asp if your site ratasouth.co.nz a basic html and you want to
   use wordpress then ask them if they can switch you to linux.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Can't run install script – 404!’ is closed to new replies.

## Tags

 * [installing](https://wordpress.org/support/topic-tag/installing/)
 * [script](https://wordpress.org/support/topic-tag/script/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 11 replies
 * 2 participants
 * Last reply from: [govpatel](https://wordpress.org/support/users/govpatel/)
 * Last activity: [15 years ago](https://wordpress.org/support/topic/cant-run-install-script-404/#post-2061772)
 * Status: resolved

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