Support » Plugin: Include Klaviyo for Elementor pro » Can’t run Elementor Data Updater

  • Resolved ibowden

    (@ibowden)


    I am running v1.1.1 of your plugin and have been for a few weeks with no apparent problems. Since updating Elementor Pro (v3.6.3) and Elementor (v3.5.6), every time I try to run the Elementor Data Updater (screenshot: https://i.imgur.com/RruXfLc.png) the updater doesn’t execute and I get a “Your Site is Experiencing a Technical Issue” email immediately from WP, indicating your plugin as the cause. Fortunately, it doesn’t crash the site – but it means I can’t update this aspect of Elementor.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @ibowden , this is a common issue happend with Elementor and other plugins. Please temporary deactivate my plugin, run Elementor data updater then reactive my plugin again.

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @ibowden , it was a week i don’t hear from you. So i will mark your question as resolved. If it’s not please feel free to asking me for support.

    Thread Starter ibowden

    (@ibowden)

    I didn’t get notified that you’d replied to my support request, so I made the wrong presumption. Happily, your suggested fix does allow me to run the Elementor data updater if I first deactivate your plugin.

    Thanks for the response!

Viewing 3 replies - 1 through 3 (of 3 total)
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