• Resolved jwest100

    (@jwest100)


    Hi,
    I need to do a restore.
    When I click the restore link inside admin, the page opens for login.
    After login the restore page appears but none of the buttons do anything when I click them.

    What could be the problem?

    Thanks 🙂

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    Hey,

    Are you trying to restore at the same server ?

    WBR,
    Alex

    Thread Starter jwest100

    (@jwest100)

    I did move the site to a cloud server but this backup was run on the new server. The backups seem to be working properly.

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    Have you configured ‘mysql’ and ‘destination’ forms at the top ?

    Hi.

    I Have the same problem with restore on another server.
    Now I’m trying to restore my backup on local server (open server)
    I changed data in backup file code (put my db, user, pass …)
    At least my screen with backup started to work and site like starting to recover. In a few secs button go to site appears and there I receive an error (Fatal error: Call to undefined function is_multisite() in C:\OpenServer\domains\knittons.loc\index.php on line 86).

    I think I really need your help (I could not do it for more than 2 days). If possible please contact me to o.glebov88@gmail.com

    p.s. what do you mean here – “Have you configured ‘mysql’ and ‘destination’ forms at the top ?”

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    Oleg, I’ve contacted you via email. Please check spam folder in case you have not received an email from me

    Thank you
    WBR,
    Alex

    Thread Starter jwest100

    (@jwest100)

    I didn’t configure those settings. I thought that was only needed for migration to new server. Do I need to configure them? The settings aren’t automatic?

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    @jwest100, are you using Windows servers ?

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    Oleg, my mail to you gets rejected by gmail:

    Delivery to the following recipient failed permanently:

    o.glebov88@gmail.com

    Technical details of permanent failure:
    Message rejected. See https://support.google.com/mail/answer/69585 for more information.

    —– Original message —–

    X-Received: by 10.25.8.6 with SMTP id 6mr923152lfi.48.1481826726866;
    Thu, 15 Dec 2016 10:32:06 -0800 (PST)
    Return-Path: <aguidrevitch@gmail.com>
    Received: from [192.168.1.24] (mm-149-12-213-37.grodno.dynamic.pppoe.byfly.by. [37.213.12.149])
    by smtp.gmail.com with ESMTPSA id o103sm668213lfi.44.2016.12.15.10.32.06
    for <o.glebov88@gmail.com>
    (version=TLS1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
    Thu, 15 Dec 2016 10:32:06 -0800 (PST)
    Content-Type: text/plain; charset=utf-8
    Mime-Version: 1.0 (Mac OS X Mail 9.3 \(3124\))
    Subject: Re: Darwin Backup problem
    ….

    Hopefully wordpress will deliver this message successfully

    Thread Starter jwest100

    (@jwest100)

    No I’m on a Linux apache nginx server.

    Thread Starter jwest100

    (@jwest100)

    Any word on what is going on with the restore page links/buttons not working?

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    No, not yet. Can you please contact me at aguidrevitch@gmail.com if you mind sharing the link to the backup ?

    Thread Starter jwest100

    (@jwest100)

    Emailed the link and info.

    Plugin Author Aleksandr Guidrevitch

    (@aguidrevitch)

    Varnish cache was the reason of the problem. Disabling Varnish cache resolved the issue. Workarounds for this are being developed

    Thank you James !

    Thread Starter jwest100

    (@jwest100)

    Thanks again!

    hiresaorg

    (@hiresaorg)

    Hi

    I am also having a restore problem.
    The previous site I created had to be deleted as I made a mistake whilst trying to fix http to https links.

    Now, the backup does not want to restore. I am using Cloudflare.
    Website https://hiresa.org.

    When clicking rstore the login screen opens.
    The username is the same for the old website and the new.
    The only diffrence is the password.

    I have treid both passwords and neither one of them wants to move on to the next screen where sql data is to be entered.

    Could you please assist?

    Regards
    (Entry level user)

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Can’t restore…’ is closed to new replies.