Title: Can't restore
Last modified: August 21, 2016

---

# Can't restore

 *  Resolved [TitaSofia](https://wordpress.org/support/users/titasofia/)
 * (@titasofia)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/)
 * Finally I could do a back up of my site, but then I try to restore it, and i 
   got this error message:
 *     ```
       Restauración de UpdraftPlus: Progreso
       Final checks
       Looking for db archive: file name: backup_2013-07-15-1305_asdf_b8441318ed8f-db.gz
       El datos del respaldo no contiene información del tamaño adecuado de este archivo.
       Looking for others archive: file name: backup_2013-07-15-1305_asdf_b8441318ed8f-others.zip
       El datos del respaldo no contiene información del tamaño adecuado de este archivo.
       Looking for plugins archive: file name: backup_2013-07-15-1305_asdf_b8441318ed8f-plugins.zip
       El datos del respaldo no contiene información del tamaño adecuado de este archivo.
       Looking for themes archive: file name: backup_2013-07-15-1305_asdf_b8441318ed8f-themes.zip
       El datos del respaldo no contiene información del tamaño adecuado de este archivo.
       Looking for uploads archive: file name: backup_2013-07-15-1305_asdf_b8441318ed8f-uploads.zip
       El datos del respaldo no contiene información del tamaño adecuado de este archivo.
       Base de datos
       Descomprimiendo el respaldo...
       Restaurando la base de datos (en sitios grandes podría tardar mucho tiempo - si obtiene fuera de tiempo (time out) (que puede pasar si su sitio de alojamiento (hosting)tiene configurado su alojamiento con recursos limitados) entonces debe usar un método diferente como phpMyAdmin)...
       Terminado: Líneas procesadas: 0 in 0.00 segundos
       Limpiando basura...
       Otros
       Descomprimiendo el respaldo...
       Mensaje de ERROR: No se ha podido descomprimir el paquete.
       Restore failed...
       Actions: Volver a la configuración UpdraftPlus
       ```
   
 * I don’t know what the problem was, or what can I do to restore my site… any suggestions?
 * [http://wordpress.org/extend/plugins/updraftplus/](http://wordpress.org/extend/plugins/updraftplus/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932122)
 * Hi TitaSofia,
 * I’d need more information on the steps you took, one-by-one.
 * David
 *  Thread Starter [TitaSofia](https://wordpress.org/support/users/titasofia/)
 * (@titasofia)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932124)
 * I clicked the “restore” button.
    then I clicked on the “restore” button of the
   back up i wanted to restore Selected all options, and click “restore”
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932129)
 * Hi TitaSofia,
 * I’m guessing that the backup itself did not really complete. Please post the 
   full backup log (use pastebin.com).
 * David
 *  Thread Starter [TitaSofia](https://wordpress.org/support/users/titasofia/)
 * (@titasofia)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932132)
 * These are the last lines of the log:
 *     ```
       0000.141 (5) Resume backup (b8441318ed8f, 5): finish run
       0000.142 (5) There were no more files that needed uploading; backup job is complete
       0000.143 (5) There were no errors in the uploads, so the 'resume' event (6) is being unscheduled
       0000.150 (5) No email will be sent - this backup set was empty.
       0000.152 (5) El respaldo aparentemente se logró y fue completado
       ```
   
 * so it apparently finished fully.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932134)
 * Hi TitaSofia,
 * Please post the full backup log.
 * David
 *  Thread Starter [TitaSofia](https://wordpress.org/support/users/titasofia/)
 * (@titasofia)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932312)
 * Nevermind. I already uninstalled the plugin. I never could do a complete backup
   neither a restoration.
    Thanks anyway. Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Can't restore’ is closed to new replies.

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## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)

 * 6 replies
 * 2 participants
 * Last reply from: [TitaSofia](https://wordpress.org/support/users/titasofia/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/cant-restore-1/#post-3932312)
 * Status: resolved