Plugin Support
Nik
(@nikitaanisimov)
Dear @jun316jun hello,
Thank you for contacting us and sorry you could not find a solution,
Could you kindly specify the plugin version you are using and send us the URL of the page with the problematic gallery?
Will be glad to help you =)
Hello Nikita Anisimov @nikitaanisimov ,
Thank you for the reply.
Here is the link and version.
https://3stars.life/art/photogallery-1/
(Some are new so some photos have no watermark.)
WordPress version: 6.1.1
Photo Gallery version: 1.8.5
Is this enough information?
Plugin Support
Nik
(@nikitaanisimov)
Dear @jun316jun, hello again,
Could you kindly check if the Image Dimensions setting from Global Settings is not set to 0? It is one of the common cases for watermark being not getting re-set properly,
Keep us posted please.
Hello Nikita Anisimov @nikitaanisimov ,
Thank you for the reply.
I checked and it was 0.
It said “(set 0 for original size)” and that is what I did.
I also changed from 0 to other values, but nothing happened.
What should I do next?
Plugin Support
Nik
(@nikitaanisimov)
Dear @jun316jun , sincerest apologies for such a long absence of news,
I am very sorry but I should ask you to contact our technical team to solve this issue, please contact us using the following form. Please mention this forum post link in your email’s subject line.
Will be looking forward to news from you,
