Title: Can’t remove plugin, crashes wordpress
Last modified: July 8, 2023

---

# Can’t remove plugin, crashes wordpress

 *  Resolved [blazonetwork](https://wordpress.org/support/users/blazonetwork/)
 * (@blazonetwork)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-remove-plugin-crashes-wordpress/)
 * Hi, we’ve been using your plugin for some time, how long? well we’re running 
   Version 8.38.1 😉
 * We have not used it’s functionality for many years and we are going to switch
   it out for a static page so there are several less plugins. 
   However, when we
   try to remove the main connections plugin it crashes wordpress. Enable it and
   it’s fine, disable, nothing works.
 * Any idea what could be causing this.
 * thanks, great product
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-remove-plugin-crashes-wordpress%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-remove-plugin-crashes-wordpress/#post-16884030)
 * Sorry to hear you are having trouble!
 * Connections does not make any permanent changes to WP, so the crash indicates
   something else on the the site has been modified to depend on Connections.
 * Items to check.
    - Make sure any Connections add-ons (extensions/templates) are deactivated first
      if you have any installed. Add-ons should be non-functional and not cause 
      errors, but this is a good precaution.
    - Do you have the Code Snippets plugin installed? If you do, do you have any
      code snippets activated that utilize Connections’ code? If you do, deactivate
      those code snippets.
    - Similarly to code snippets, check your theme’s functions.php file and ensure
      no code related to Connections has been added to it.
    - After you have done the above and deactivate Connections and still experience
      the crash immediately check your sites PHP error log. It is very likely an
      error has been logged. This error should help narrow where to look.
 * I hope this helps; please let me know.
 *  Thread Starter [blazonetwork](https://wordpress.org/support/users/blazonetwork/)
 * (@blazonetwork)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-remove-plugin-crashes-wordpress/#post-16884825)
 * Thanks, we were running snippets and found the issue
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-remove-plugin-crashes-wordpress/#post-16884877)
 * Great to hear your found the issue and were able to resolve it. Have a great 
   day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t remove plugin, crashes wordpress’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/connections_2b7e99.svg)
 * [Connections Business Directory](https://wordpress.org/plugins/connections/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/connections/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/connections/)
 * [Active Topics](https://wordpress.org/support/plugin/connections/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/connections/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/connections/reviews/)

## Tags

 * [Crashes](https://wordpress.org/support/topic-tag/crashes/)
 * [remove](https://wordpress.org/support/topic-tag/remove/)

 * 3 replies
 * 2 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/cant-remove-plugin-crashes-wordpress/#post-16884877)
 * Status: resolved