Support » Plugin: Live Chat from ClickDesk - Live Chat - Help Desk Plugin for Websites » Can't remove 'leave a message' from site

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sam Ambati

    (@jagan2desk)

    Hello,

    I apologize for the inconvenience caused.

    I think you have not deactivated the plugin before deleting the plugin files. Please resinstall the plugin, deactivate, delete & clear the browser cache.

    That should solve the issue. Please write to support @ clickdesk.com for any further assistance and possibly along with the reason for deleting the plugin. We are continuously improving the plugin and your feedback shall help us.

    Thanks,

    Same problem here. Followed the steps from jagan2desk, but it doesn’t disappear. I’ve spent hours trying to remove it, deleted all the caches, tried other browsers, deactivated Hyper Cache etc. It seems to be impossible to get rid of. Please help.

    The site is running locally on Mamp currently as I’m developing it, so it’s not online yet.

    It is super annoying. Now i have to start setting up my page from scratch because clickdesk just won’t go away. Tried what jagan.2desk said, does not help.

    When you first install ClickDesk it asks you to copy and paste code into your homepage so that the widget will show up. Deleting the plugin will delete the files but you have to remember to go into the page you pasted the code and delete it. Then the widget will be gone. Hope this helps 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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