Support » Plugin: WP Courseware for MemberMouse » Can't remove integration; inconsistent access rights with Membermouse

  • Once integration is turned on and in effect, access restrictions on a wp-courseware course on a Membermouse site can’t be removed. Deactivating the plugin has no effect.

    Under certain conditions, some members who are given access to a course via this plugin will receive that access, and some members will not. It appears it has to do with when the member is initially created….if member exists before the course is created, you’ll have this problem. If member is created after the course is created, you will be able to grant them access.

    As a paid user of wp-courseware, I opened a support case, providing lengthy details about the problem with the integration plugin and a login to my site. About a day and half later I received a reply which did not address any of my concerns or provide any instructions other than giving me the code for integration plugin. Had any of my actualy support request been read, it would be clear that I was specifically using the plugin and commenting about it’s problems. I even listed the plugin by name, version and versions of WP & Membermouse.

    Here is the actual and complete response I received to my lengthy, detailed support request:

    We actually provide a MemberMouse Membership Level addon that should help you out!

    Here is a link to the download: http://flyplugins.com/wp-content/uploads/2014/06/MemberMouse-Membership-Level.zip

    Please let me know if you need any further assistance!

    Rachel

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