Title: Can’t refresh feed manually Last modified: June 25, 2020 --- # Can’t refresh feed manually * Resolved [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/) * Hello, * I’ve installed the plugin, created a feed and the feed was generated. When I made some changes and filters and click on “refresh” icon, the process is just showing “processing (0%)” flashing until it disappears a few seconds after. When downloading the feed I see no changes were made and the feed was not updated. I followed the steps here: [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/) Did not understand where to find the “‘Cancel processing productfeed’ button” but these did not help. * I’m not using any caching plugin at the moment. * Would appreciate help in getting this to work. * Thanks Viewing 14 replies - 1 through 14 (of 14 total) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13034236) * Hi, * Thanks for using our plugin and reaching out to us. Would you be so kind as to share the plugin debug.log with us? It will help us understand how you have configured your product feed. * Instructions on how to retrieve the debug.log can be found here: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/) * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13034438) * Sure, what email should I share the file with? * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13035220) * [@supportadtribes](https://wordpress.org/support/users/supportadtribes/) , can you please tell me how to share the file with you? * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13035430) * Hi, * You can just share the debug.log URL in this topic. * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13035751) * [https://docs.google.com/document/d/1zOtJbrAhhRWXa-4_bMNHiNQjoLeO3z-ZA4FN6Ckr208/edit?usp=sharing](https://docs.google.com/document/d/1zOtJbrAhhRWXa-4_bMNHiNQjoLeO3z-ZA4FN6Ckr208/edit?usp=sharing) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13036190) * Hi, * Thanks for sending over the debug.log. I noticed your feed is empty, this most likely is caused by the fact you created two include only filters: * ``` ( [rowCount] => 1593085907504 [attribute] => language [condition] => = [criteria] => Deutsch [than] => include_only ) [1593086012616] => Array ( [rowCount] => 1593086012616 [attribute] => custom_attributes__stock [condition] => = [criteria] => in stock [than] => include_only ``` * In a feed configuration you can only have 1 include only filter (hence the only). Have you tried removing one? You can use multiple exclude rules though. * Hope this helps. * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13038088) * Hello, * I removed the second filter and only have the language filter now. Same thing, feed is not updating * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13038129) * Then changes are your include filter is not entirely correct…bear in mind that it is case-sensitive and are you sure that the ‘language’ attribute is the correct one to use? * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13038319) * I removed all filters, there are non now. Added custom_label_0 field and mapped it to “language” to see what is the correct value. But, same thing, feed is not updating. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13038977) * I noticed you created the Google Shopping feed in CSV format, meaning you probably download the CSV every time to your local computer to see if it contains changes? When you do so the file is being saved somewhat differently every time you do so, with a number behind it (1), (2), (3) and so on. Are you sure you are opening the correct files? * Also, try changing the feed format to XML to prevent the above from happening so you can check the feed in your bowser. * Thread Starter [odeezl](https://wordpress.org/support/users/odeezl/) * (@odeezl) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13040691) * Thanks! XML is updating…so I’ll just use this. The CSV is still not updating even when using the feed URL. * [cake2homesofficial](https://wordpress.org/support/users/cake2homesofficial/) * (@cake2homesofficial) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13118463) * [https://cake2homes.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://cake2homes.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log) * this Is Debug File Same issue feed is not updating manually processing 9% from long time * tried around time today - This reply was modified 5 years, 10 months ago by [cake2homesofficial](https://wordpress.org/support/users/cake2homesofficial/). * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 10 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13119753) * Hi cake2homesofficial, * When your feed is stuck you most likely have a WP-cron issue. * Please see: [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/) * Could you, next time, please open a separate topic for this. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13194561) * Hi, * Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for now for housekeeping reasons. * Do not hesitate to reach out to us again whenever you need our help. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Can’t refresh feed manually’ is closed to new replies. * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496) * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/) * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/) * 14 replies * 3 participants * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/cant-refresh-feed-manually/#post-13194561) * Status: resolved