Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » can't receive the email

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  • me too… i canĀ“t receive emails..

    I am also facing same problem
    anybody please help quickly

    When I installed plugin its was working good and I was receiving emails. But from last 4 days I never get any email and I wonder what happen, so finally I come to know that I have same issue guys.
    Hope the developer will help us.
    waiting…

    and guys at the mean time you can check your clients emails in only one way.
    1) Login your admin panel
    2) Click on “Forms” on left side
    3) Move your mouse on the “Contact form” and you will see a option “View Submissions”
    So from this option you can see which clients have send your emails. It doesn’t matter you receive emails or not but still you can see your clients emails in “View Submissions” option.

    Has there been a fix for this issue? Sitting on the same issues for one of my clients. It is great that you can view the submissions from a separate tab in WP, but they are also really in need of a confirmation email.

    Plugin Contributor Zach Skaggs

    (@wpnzach)

    Hey, everyone! Our email troubleshooting documentation is here:

    http://docs.ninjaforms.com/customer/en/portal/articles/2045713-troubleshooting-ninja-forms#ts_email

    It’s important to note that Ninja Forms is actually not responsible for sending the emails. We pass the data onto your local WordPress -> PHP installation, which is usually managed by your web host (unless you are using an SMTP plugin, or you are self-hosted). Every host has their own policies and procedures for sending emails from their servers that may need to be addressed.

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    If you continuing to have issues, can you create a new support ticket at https://ninjaforms.com/contact/

Viewing 7 replies - 1 through 7 (of 7 total)
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