Support » Fixing WordPress » Cant receive emails on my admin mail from website.

  • Versions:
    WordPress: 4.9.4
    WordPress MS: No
    PHP: 7.1.12
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: mail.theleatherdesignery.com
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(false)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-02-28 13:23:54 Connection: opening to ssl://mail.theleatherdesignery.com:465, timeout=300, options=array (
    )
    2018-02-28 13:23:54 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): Peer certificate CN=*.prod.iad2.secureserver.net' did not match expected CN=mail.theleatherdesignery.com’
    2018-02-28 13:23:54 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): Failed to enable crypto
    2018-02-28 13:23:54 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://mail.theleatherdesignery.com:465 (Unknown error)
    2018-02-28 13:23:54 SMTP ERROR: Failed to connect to server: (0)
    2018-02-28 13:23:54 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 2 replies - 1 through 2 (of 2 total)
  • Have you spoken to your hosts about this? It appears to be a server configuration issue rather than a WordPress one.

    Do you have an SSL certificate that includes the name: “mail.theleatherdesignery.com”

    The clue is the error:
    *.prod.iad2.secureserver.net' did not match expected CN=mail.theleatherdesignery.com
    It looks like there is a certificate for the server but not for your domain.
    Have you tried using an SMTP address of: “mail.prod.iad2.secureserver.net” since this is probably the same service your “mail.” is mapped to.
    Again your hosting technical support may be of assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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