Title: can’t reach install.php
Last modified: August 18, 2016

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# can’t reach install.php

 *  Resolved [mandyanne](https://wordpress.org/support/users/mandyanne/)
 * (@mandyanne)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/)
 * Hi,
    I’ve had wordpress before and installed it successfully but this time I’m
   having a problem.
 * I have no idea what could have gone wrong, except for creating a database in 
   mysql. I did create the database but I could not find the place to set permissions,
   so I didn’t. Anyway, I uploaded everything via ftp to the server and went to:
   
   [http://wanksta.freehostia.com/wordpress/wp-admin/install.php](http://wanksta.freehostia.com/wordpress/wp-admin/install.php)
   but it doesn’t work. Any ideas why?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [ladydelaluna](https://wordpress.org/support/users/ladydelaluna/)
 * (@ladydelaluna)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/#post-413745)
 * a couple questions:
 * are you hosting on a windows server, or a linux server?
 * did you update wp-config.php with your database information?
 * are you sure that you installed wordpress in the `wordpress` subfolder, or is
   it in a root folder, or someplace else?
 *  Thread Starter [mandyanne](https://wordpress.org/support/users/mandyanne/)
 * (@mandyanne)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/#post-413749)
 * I’m not entirely sure about the server, but on the website it says OS and backup:
   stable linux with apache. So I’m assuming linux.
 * I did update wp-config with my database info. I’m pretty confident that is not
   messed up.
 * And yes, I did install wordpress in the wordpress subfolder.
 * I did manage to get something to show up now, but it is an error message: Error
   establishing a database connection
 * This either means that the username and password information in your wp-config.
   php file is incorrect or we can’t contact the database server at localhost. This
   could mean your host’s database server is down.
 *  * Are you sure you have the correct username and password?
    * Are you sure that
   you have typed the correct hostname? * Are you sure that the database server 
   is running?
 * I think the database server is running, and that the hostname, username and password
   are correct. But I do not know anything about databases. What could be wrong?
 *  Thread Starter [mandyanne](https://wordpress.org/support/users/mandyanne/)
 * (@mandyanne)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/#post-413753)
 * I figured it out. For others having a similar problem, the solution was that 
   my db host name was wrong. Thanks for the help ladydelaluna. 🙂
 *  [ladydelaluna](https://wordpress.org/support/users/ladydelaluna/)
 * (@ladydelaluna)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/#post-413755)
 * you’re welcome – though you’re the one who found the problem!
 * it’s always the little things, huh? 😉

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘can’t reach install.php’ is closed to new replies.

## Tags

 * [install.php](https://wordpress.org/support/topic-tag/install-php/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 2 participants
 * Last reply from: [ladydelaluna](https://wordpress.org/support/users/ladydelaluna/)
 * Last activity: [19 years, 10 months ago](https://wordpress.org/support/topic/cant-reach-installphp/#post-413755)
 * Status: resolved

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