Title: Can't re-install plugin
Last modified: September 1, 2016

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# Can't re-install plugin

 *  Resolved [dlmerriam](https://wordpress.org/support/users/dlmerriam/)
 * (@dlmerriam)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/)
 * I had installed MailPoet a long time ago, deactivated and ran the uninstall plugin,
   deleted everything per the instructions on your site.
 * Now I want to go back to using it so I downloaded, reinstalled and activated 
   it.
 * But when I go to settings it gives me a list of missing database tables.
 * I tried the remove procedure again in case I’d missed something before… deactivate
   MailPoet, activate wysija-uninstall, deactivate wysija-uninstall, delete both
   plugins and delete the wp-content/upload.wysija folder. Tried to reinstall again
   and still get the same error about missing tables.
 * Any ideas what I may have missed or how to go about fixing it?
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619483)
 * Hi,
 * Can you just install MailPoet (the latest version) then go to MailPoet > Settings
   > Advanced > Geeky Options and in the bottom of the page click reinstall? Do 
   this two times and let us know if that worked.
 *  Thread Starter [dlmerriam](https://wordpress.org/support/users/dlmerriam/)
 * (@dlmerriam)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619484)
 * Darn it … nope. It cycles through this 6 instruction sequence several dozen times.(
   x, y and z changed to mask the actual values that look valid for posting here)
   ——————————————————————
   WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist] SELECT * FROM`
   xxx_wysija_user` WHERE wpuser_id=3 ORDER BY user_id DESC LIMIT 0 , 1
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SELECT * FROM`
   xxx_wysija_user` WHERE wpuser_id=3 ORDER BY user_id DESC LIMIT 0 , 1
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SELECT * FROM`
   xxx_wysija_user` WHERE email=”xxx@yyy.com” ORDER BY user_id DESC LIMIT 0 , 1
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    UPDATE `xxx_wysija_user`
   SET `wpuser_id` = 3 WHERE email=”xxx@yyy.com”
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SELECT user_id
   FROM `xxx_wysija_user` WHERE keyuser=”zzzzzzzzzzzzzzzzzzzzzz”
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SHOW FULL 
   COLUMNS FROM `xxx_wysija_user` ———————————————————– I ran the re-install 3 times
   to be sure. I get the response
 * “MailPoet has been reinstalled successfully using the same version. Settings 
   and data have been deleted.”
 * after doing the reset, but it goes right back to the errors on any of the settings
   pages.
 * When I go into phpMyAdmin the only wysija table in the database is xxx_wysija_custom_field.
 * MailPoet v 2.72 and WP v 4.5.3
 * Thanks,
    Diane
 *  Thread Starter [dlmerriam](https://wordpress.org/support/users/dlmerriam/)
 * (@dlmerriam)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619485)
 * Oh – the initial instructions are
 * ————————————————–
    WordPress database error: [Table ‘xxx_wysija_user’ doesn’t
   exist] SELECT user_id FROM `xxx_wysija_user` WHERE keyuser=”zzzzzzzzzzzzzzzzzzzzz”
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SHOW FULL 
   COLUMNS FROM `xxx_wysija_user`
 * WordPress database error: [Table ‘xxx_wysija_user’ doesn’t exist]
    SELECT * FROM`
   xxx_wysija_user` WHERE wpuser_id=3 ORDER BY user_id DESC LIMIT 0 , 1
 * WordPress database error: [Table ‘xxx_wysija_list’ doesn’t exist]
    SELECT name,
   list_id FROM `xxx_wysija_list` WHERE is_enabled=1 ORDER BY list_id DESC
 * WordPress database error: [Table ‘xxx_wysija_list’ doesn’t exist]
    SELECT name,
   list_id FROM `xxx_wysija_list` WHERE is_enabled=1 ORDER BY list_id DESC —————————————————–
   Before all the repeats of the above sequence.
 *  Thread Starter [dlmerriam](https://wordpress.org/support/users/dlmerriam/)
 * (@dlmerriam)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619486)
 * The wysija uninstall plugin didn’t delete all of the wysija tables.
 * I went ahead and manually deleted the one left over (wysija_custom_field), then
   reactivated, then did the geeky reactivation twice and it finally came up.
 * YAY!!!
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619537)
 * Glad to know everything is working properly now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't re-install plugin’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/cant-re-install-plugin/#post-7619537)
 * Status: resolved