Support » Plugin: Image Photo Gallery Final Tiles Grid » Can’t Purchase License From Website

  • Resolved aprilmechler


    I’ve tried to purchase a license on your website but all I get when I click “choose plan” is a spinning wheel that doesn’t stop spinning. Is your plugin still available for purchase?

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  • Plugin Support mplusb


    Hello @aprilmechler,

    Thank you for reaching out!
    Yes, the plugin is still available for purchase.
    Do you already have an account on the website?
    Can you please try again using an incognito window?

    Thank you,

    I had the same problem for the “bundle” option. Which isn’t available anymore, but to my surprise, is still being offered after today’s upgrade. (quick check, yep it’s still there, nope, no message it isn’t offered anymore and indeed, click a plan and it’s the spinning wheel.

    On a personal note to add, I did try to register both the final tiles and the everlightbox.
    But as only a subscription (which can be canceled at any time, but still) is offered, paypal demands a connection to a bankaccount or credit card. And that, in my case, is not going to happen.
    So, after a few tries I found that I can’t pay. So it’s the free version for me.
    Pity as I like the product a lot and they do deserve the money.

    Plugin Support mplusb


    Hello guys,

    Please accept my sincere apologies for the inconvenience!
    There does seem to be an issue with the payments and we are working on fixing it.
    We are really, really sorry for any problems caused and thank you for letting us know.

    Thank you,

    4 months later and nothing has changed besides the, not actually very useful as Gutenberg has a selection block, shortcodes being added.

    The no longer available bundles are still offered, the payment is still on subscription base and there haven’t been any other updates afaik.

    No problem for me as I’m ok with the free version, but you’re losing out on money.

Viewing 4 replies - 1 through 4 (of 4 total)
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