Support » Plugin: Facebook for WooCommerce » Can’t Publish or Update Products That are in excluded sync category

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  • Plugin Support B C. a11n


    Hi @jeffca,

    Are you having this problem with variable products only, or both simple and variable products?

    Can you please confirm your Facebook for WooCommerce active version?

    Did you sync the products previously to the catalog before they were excluded by category?

    Looking forward to reading from you – Thanks!



    I have the same problem. Only way to publish or update products which are not to sync to facebook (and instagram), is to disable facebook plugin and activate again, which then makes my instagram shop dissapear and needing to be approved again. This gives me alot of extra unneccesary work. Why not make an option for manually deciding each ptoduct to sync?
    I have seen this same problem posted from 2020 also, and it should have been solved by now.

    Plugin Support Summer M.a11n


    Hi @hiji84 !

    Thank you for your feedback. Could you please add your idea:

    > Why not make an option for manually deciding each ptoduct to sync?

    to the ideas board here: You can also upvote it.

    Our developers always prioritize the most popular ideas, so your vote may help this happen sooner.



    I have checked the box to notify me when an answer is made, but none has come.
    In your post you do not offer any solution to this problem, which seem to have been pretty similar since 2020, meaning 2 years. How is this to be fixed? How am I going to be able to run my business when the plugin do not have a proffessional standard? I have seen several going back to a previously installed plugin, but I do not have that option as I did not use this plugin at an early stage in my business. What is the solution you have to help this 2-year old problem?
    I also noticed “my idea” about manual sync option was posted also in 2020.



    hi @hiji84

    Your feedback has ben noted and will be escalated internally.


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