Support » Plugin: bpost shipping » Cant print labels – There has been a critical error on your website

  • adistrib

    (@adistrib)


    I updated all my plugins and WordPress to the latest version and I encounter the following error when printing labels:

    There has been a critical error on your website

Viewing 11 replies - 1 through 11 (of 11 total)
  • pmaeter

    (@pmaeter)

    got exactly the same issue since last upgrade

    • This reply was modified 1 year ago by pmaeter.
    adistrib

    (@adistrib)

    Also, I’m using PHP Version 7.0.33

    projexweb

    (@projexweb)

    i upgraded to php 7.3 and eveything works for me

    adistrib

    (@adistrib)

    I upgraded to PHP 7.3, the problem is still here.
    FYI: Labels are being created in shipping manager, but I can’t view them in WordPress.

    Plugin Author slegrand.antidot

    (@slegrandantidot)

    Problem is under investigation. We intend to release an hotfix ASAP.

    adistrib

    (@adistrib)

    FYI

    2019-11-20T08:45:05+00:00 CRITICAL Uncaught Exception: File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini. in /home/xxx/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php:86
    Stack trace:
    #0 /home/xxx/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php(115): WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment->create_attachment(‘/tmp/5dd4fd104a…’)
    #1 /home/xxx/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-retriever.php(125): WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment->get_url()
    #2 /home/xxx/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-retriever.php(100): WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever->get_label_attachment_url(26538)
    #3 in /home/xxx/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php op de lijn 86

    Plugin Author Antidot developer

    (@antidot-dev)

    Hello,

    The new release 2.3.3 fixes the issue.
    Can you update, check, and confirm me that’s solved?

    Thanks all for your feedbacks

    adistrib

    (@adistrib)

    Hello,

    We still have the problem, and a new problem.

    Please check screenshot:
    https://imgur.com/a/s6Ij6h0

    Log:
    https://pastebin.com/pXyv0s4y

    Plugin Author slegrand.antidot

    (@slegrandantidot)

    Hello, can you please tell us which version of cURL you are using ?

    adistrib

    (@adistrib)

    Hello,

    Our Curl version is 7.29

    Yesterday we had zero issues, we could print all labels in Woocommerce.
    Today everything seems to work too for us, while we did not make any changes since the problem occured.

    • This reply was modified 1 year ago by adistrib.
    adistri

    (@adistri)

    This error came back today.

Viewing 11 replies - 1 through 11 (of 11 total)
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