Support » Plugin: The Events Calendar » Can’t post a support ticket, while I have Pro

  • I’m getting crazy truying to add a support ticket. When I am logged in, and press : go to support, then I am landing on a general help page, saying that I must logged in to get help. It is getting in circles all the time. Now for half an hour to try, I do it in this way.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @hanvdg

    We’re so sorry to hear that you’re having issues with our support form. We are working hard to isolate and resolve this issue so that our users can easily submit support requests.

    If you still need support, can you please send us an email at support@theeventscalendar.com so that we can help you?

    Thanks,
    Jaime

    Thread Starter hanvdg

    (@hanvdg)

    Hi Jaime,

    That is a quick answer after 2 months and 1 week ago. Superb service you have there. :(( :(( :((
    I will never ever buy something from your company, cause this service is below everything.

    Han

Viewing 2 replies - 1 through 2 (of 2 total)
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