Support » Plugin: JW Player for Flash & HTML5 Video » Can't play videos on iDevices

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author JW Player

    (@longtail-video)

    These are FLV files. FLV videos do not work in HTML5. It has to be MP4.

    Ok, but when I tried to play MP4 files, it was working well on iDevices but on the computer it had to download the whole file first and when it start playing I as able to hear only. I couldn’t see the MP4 file.
    what could be the reason for that?

    Plugin Author JW Player

    (@longtail-video)

    That can be fixed by running this tool on your mp4 file – http://renaun.com/blog/2010/06/qtindexswapper-2/

    Ok, will check that and will report.
    But this makes it complicated it I need to run a toll on every video I need to upload. Isn’t it?
    Isn’t there another simple solution for that?

    Plugin Author JW Player

    (@longtail-video)

    Yes, re encode them originally to fix the issue. Use HandBrake – http://handbrake.fr/, just encode with default settings + web optimized.

    This is too complicated… any simple solution where the plugin will know how to handle simple FLV and MP4 files?

    Plugin Author JW Player

    (@longtail-video)

    Your encoding is just not right. I would simply re-encode. FLV can’t work on iOS.

    Understood that it doesn’t support FLV, but see above what I’ve asked regarding the MP4 files, which are standard MP4 files.
    “Ok, but when I tried to play MP4 files, it was working well on iDevices but on the computer it had to download the whole file first and when it start playing I as able to hear only. I couldn’t see the MP4 file.
    what could be the reason for that?”

    Plugin Author JW Player

    (@longtail-video)

    It is because your MP4 is not encoded properly. Try this file to test with – http://www.longtailvideo.com/jw/upload/bunny.mp4

Viewing 9 replies - 1 through 9 (of 9 total)
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