Support » Plugin: Yoast SEO » Can´t open post sitemap

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  • Plugin Support Pcosta88

    (@pcosta88)

    Hi,

    We can see it goes to a server 500. We’d like to rule out a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure you are using the most recent WordPress Core, v5.2.2. If you are not sure what version you have or how to update, your host provider can help. Also, be sure to update your Yoast to v11.8 and update your non-Yoast plugins.

    2. Are all your non-Yoast plugins and themes also updated?

    3. Can you confirm your server has all the right requirements?  If you are not sure, speak to your host provider. This guide explains more: https://kb.yoast.com/kb/plugin-requirements/.

    4. If the issue only happens when Yoast is enabled, please Check for conflicts.

    If there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Plugin Support amboutwe

    (@amboutwe)

    This thread has been marked as resolved due to lack of activity.

    You’re always welcome to re-open this topic. Please read this post before opening a new request.

    Thanks for understanding!

Viewing 2 replies - 1 through 2 (of 2 total)
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