Support » Plugin: WordPress Simple Paypal Shopping Cart » Can't make the cart work, I've tried it all

  • Resolved Dan Dan

    (@danilopez71)


    I have looked at every tutorial and forum I can find to try to resolve this issue, but I have no idea what the problem is. My website is luckyprismart.com
    I bought a theme from ThemeForest called Clique (powered by AJAX) 1.5.3. I have the latest WordPress version 3.8.1.
    I’m not exactly a computer scientist, so I apologize in advance for any ignorance. I use my website as a portfolio site, but I would like to start selling prints from my site as well. I am trying to use the WP Simple Paypal Shopping Cart plugin (latest version 3.9.2), but I absolutely cannot get it to work.
    To be specific, I am able to get the “add to cart” button working under my portfolio pics without a hitch. I can also link the button to my “Shopping Cart” page I created. However, there is no way for me to view the cart or items in the cart. To see what I mean, try to “purchase” this image from http://www.luckyprismart.com/?portfolio=texas-countryside
    Let me know what I am doing wrong. As far as I’m aware, this is supposed to be a user friendly cut-and-paste plugin, but I can’t pinpoint the error.
    A link to a similar problem I read in this forum http://wordpress.org/support/topic/add-to-cart-button-didnt-work?replies=7
    I tried to change the shortcode just like in the link above, but I get the same problem.
    Hope to hear from you soon!

    https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan, can you share with us what is your permalink structure? You can read more about permalinks in this link.

    And yes this is a very simple plugin to set up. Here is another tutorial you might like to check.

    Let us know if the above helps you.

    Kind regards

    Thanks for replying!
    Hopefully I am answering your question correctly, but I have my permalink set to “post name.” But reading about .htaccess files scares me, just let me know if that’s what you need instead.

    Also, thank you for the tutorial, but unfortunately I have tried exactly what it says so many times… It has to be more than an installation issue

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan, can you read the following URL for some testing.

    Kind regards

    Thanks for the link.
    I deactivated all plugins except for WP Simple Paypal Shopping Cart, and still no success. My template has some built-in features like a pricing chart with a clickable button. Would that somehow be interfering with this plugin?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan that could cause a conflict. Can you try one of WordPress default themes to test and see if it is a theme conflict?

    Kind regards

    Thank you for your patience.
    Just changed the theme to Twenty Thirteen, but no luck. Again the button itself is clickable, and the link takes me to my designated “shopping cart” page, but the shopping cart itself will not show any items in it. The bottom bar reads “Your shopping cart is empty.”

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan can you share the shortcodes you are using?

    Thank you

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thanks again for your support.
    I was using Contact Form 7 shortcode on my contact page, but even when I deleted that the cart only says “Your shopping cart is empty.” I checked everywhere on my pages and settings, and I don’t see any more shortcode being used.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan then perhaps that is the problem. You need to add a shortcode to enable the shopping cart to work. If you look at the tutorial above it shows you how to add a shortcode.

    If you had a contact form shortcode on your contact us page then may I suggest that you add it again if you have deleted it. You need that shortcode to have your contact form working.

    Let me know if that helps you.

    Kind regards

    I appreciate your patience.
    I should have specified, but I was using the shortcode for the shopping cart. I meant that besides the button and cart shortcodes, I was only using the contact form shortcode. I just restored the latter.
    This is why I do not understand why this plugin isn’t working for me. I have done exactly what I was told to do, and I double and triple checked to make sure I was doing it right.
    Copy [wp_cart_button name=”Test Product” price=”29.95″] and paste under a picture or wherever. That part translates into a button, and it takes me right to the “Shopping Cart” page I made.
    Copy [show_wp_shopping_cart] and paste it to the “Shopping Cart” page. Then it tells me “Your cart is empty.” So somehow with all my fidgeting around with settings and trying different themes, the problem has changed from not showing up at all to now it doesn’t recognize my attempts to “purchase” an item.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan can you uninstall the plugin and reinstall it again?

    Thank you

    This must be frustrating for you, I apologize.
    I deleted the plugin, then re-downloaded the .zip file from wordpress.org and installed that one. Still no success.
    However, out of curiosity I checked my “Cart Orders” tab. I realized that all my orders had been going straight to the trash!!
    Hopefully that last discovery can lead to a resolution.

    I just tried to use other shopping cart plugins to test if they would work. I’m coming up with the same issue… Do you know what the problem could be? I tried to change the template again, and it still doesn’t work. I mean, the plugin seems to be working fine for a majority of people who download it. Any explanation as to what might be causing this?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Dan Dan, lets try something totally different. Since you have reported that you have tried a few other shopping cart plugins and they did not work.

    Can you delete the current theme, make sure that you have a copy locally in your hard disk. Install one of WordPress default theme and test it again.

    If the above does not work can you reinstall WordPress 3.8.1 again? Your files might be corrupted.

    Also can you verify that your PayPal account is set up correctly in the plugin?

    What are your current server settings? For example PHP version, MySQL version. Are you running Apache or Windows? Who is your host?

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)
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